A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research

Carlos F. Gomes · Mahmoud M. Yasin · João Veríssimo Lisboa

180 citations0/0 files storedJournal of Manufacturing Technology Management

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Accounting and Organizational Management Management and Optimization Techniques Quality and Supply Management

Abstract

Competitive pressures in the global manufacturing environment are forcing manufacturing organizations to re‐engineer in order to become more competitive in the marketplace. Toward that end, management of these organizations is paying closer attention to the changing nature of manufacturing performance, and the systems, processes and measures used in its evaluation. Examines the literature concerned with issues related to the different facets of manufacturing organizational performance. Reviews and classifies articles published in relevant journals between 1988 and 2000. Based on this extensive literature review, identifies and discusses several issues relevant to both practice and theory of manufacturing performance measurement. Concludes by presenting a conceptual framework outlining the evolution of manufacturing performance measures and measurement in an organizational context.

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1992The balanced scorecard : measures that drive performance 1992The balanced scorecard--measures that drive performance.1996Using the balanced scorecard as a strategic management system 1995Performance measurement system design 1987Relevance Lost: The Rise and Fall of Management Accounting 1996The Impact of Environmental Management on Firm Performance 1999Measuring supply chain performance 1998The Balanced Scorecard

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