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Using membership fees to increase customer loyalty
6 references·1 citing·29 second hop
Using membership fees to increase customer loyalty (1995)Using membership fees to increase custome…The impact of membership fees on consumer attitude and choice (1998)The impact of membership fees…The psychology of sunk cost (1985)The psychology of sunk costThe Framing of Decisions and the Psychology of Choice (1981)The Framing of Decisions and …The Escalation of Commitment To a Course of Action (1981)The Escalation of Commitment …Escalation: The Determinants of Commitment to a Chosen Course of Action (1977)Escalation: The Determinants …Knee-deep in the big muddy: a study of escalating commitment to a chosen course of action (1976)Knee-deep in the big muddy: a…A systematic literature review and bibliometric analysis based on member subscription services in retailing (2023)A systematic literature revie…Judgment under Uncertainty: Heuristics and Biases (1975)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Individual differences in reasoning: Implications for the rationality debate? (2000)Heuristics and Biases: The Psychology of Intuitive Judgment (2004)Judgment under Uncertainty: Heuristics and Biases (1974)Perception of Risk (1987)Toward a Theory of Situation Awareness in Dynamic Systems (1995)Framing Processes and Social Movements: An Overview and Assessment (2000)The Presentation of Self in Everyday Life. (1956)A Theory of Cognitive Dissonance (1957)Self-Regulation Failure: An Overview (1996)The Investment Model Scale: Measuring commitment level, satisfaction level, quality of alternatives, and investment size (1998)A Theory of Cognitive Dissonance (2017)Statistical principles in experimental design. (1962)Exchange variables as predictors of job satisfaction, job commitment, and turnover: The impact of rewards, costs, alternatives, and investments (1981)A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements. (1983)Conceptualizing executive hubris: the role of (hyper‐)core self‐evaluations in strategic decision‐making (2005)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived organizational support. (1986)MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS. (1989)Artificial Intelligence and Management: The Automation-Augmentation Paradox (2020)Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development (2003)Two-sided markets: a progress report (2006)Bibliometric Methods in Management and Organization (2013)Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes (2002)Engaging the consumer: The science and art of the value creation process (2009)Developing and validating a technology upgrade model (2017)
this work references cited by second hop

References

  • 1981The Framing of Decisions and the Psychology of Choice17,834 cited
  • 1985The psychology of sunk cost2,579 cited
  • 1976Knee-deep in the big muddy: a study of escalating commitment to a chosen course of action2,065 cited
  • 1981The Escalation of Commitment To a Course of Action1,692 cited
  • 1977Escalation: The Determinants of Commitment to a Chosen Course of Action298 cited
  • 1998The impact of membership fees on consumer attitude and choice54 cited

Cited by

  • 2023A systematic literature review and bibliometric analysis based on member subscription services in retailing17 cited

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