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Developing performance indicators for local government: The Scottish experience
8 references·16 citing·42 second hop
Developing performance indicators for local government: The Scottish experience (1994)Developing performance indicators for loc…The Politics of the Budgetary Process (2018)The Politics of the Budgetary…Managing the New Public Services (1993)Managing the New Public Servi…CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES (1992)CHANGE IN THE MANAGEMENT OF P…LEARNING TO MEASURE PERFORMANCE: THE USE OF INDICATORS IN ORGANIZATIONS (1991)LEARNING TO MEASURE PERFORMAN…The management of performance in the public sector (1988)The management of performance…Performance indicators in higher education (1987)Performance indicators in hig…The Politics of the Budgetary Process (1965)The Politics of the Budgetary…The Science of "Muddling Through" (1959)The Science of "Muddling Thro…Public Innovation and Digital Transformation (2022)Public Innovation and Digital…Review of Selected Performance Measurement Models Used in Public Administration (2020)Review of Selected Performanc…Assessing public sector performance and untangling the complexity of public performance measurement (2015)Assessing public sector perfo…Public service productivity: how to capture outputs? (2011)Public service productivity: …Performance measurement and accountability in Indonesian Local Government (2011)Performance measurement and a…The 3E methodology for developing performance indicators for public sector organizations (2010)The 3E methodology for develo…Identifying factors affecting public service productivity (2010)Identifying factors affecting…Performance Management in the Public Sector: Past Experiences, Current Practices and Future Challenges (2005)Performance Management in the…Monitoring of indicators in local and regional planning practice: concepts and issues (2004)Monitoring of indicators in l…Best value: changing roles and activities for human resource managers in Scottish local government (2000)Best value: changing roles an…Zur Naivität aktueller Konzepttransfers im deutschen Public Management (1998)Zur Naivität aktueller Konzep…Evaluating performance indicators: Current trends in local government (1998)Evaluating performance indica…Measuring the effectiveness of town centre management schemes: an exploratory framework (1997)Measuring the effectiveness o…Comparing the performance of local authorities: An evaluation of the audit commission indicators (1997)Comparing the performance of …Managing for quality: the impact of quality management initiatives on administrative structure and resource management processes in public-sector organizations (1996)Managing for quality: the imp…AUDITING PERFORMANCE INDICATORS: THE ROLE OF THE AUDIT COMMISSION IN THE CITIZEN'S CHARTER INITIATIVE (1995)AUDITING PERFORMANCE INDICATO…Leadership and Ambiguity: The American College President (1975)Assessing the Comparative Efficiency of Higher Education Institutions in the UK by the Means of Data Envelopment Analysis (1997)Measuring Quality and Performance in Higher Education (2001)Employee experience of aesthetic labour in retail and hospitality (2007)A Service Quality Model and its Marketing Implications (1984)Customer response to intangible and tangible service factors (1999)Service productivity (2002)I shouldn't have to do this: Illegitimate tasks as a stressor in relation to organizational control and resource deficits (2013)It governance in the public sector: a conceptual model (2015)Capturing the value creation in public procurement: A practice-based view (2022)BEYOND THE MANAGERIAL MODEL: THE CASE FOR BROADENING PERFORMANCE ASSESSMENT IN GOVERNMENT AND THE PUBLIC SERVICES (1986)Bringing Consumers into Performance Measurement: concepts, consequences and constraints (1988)The impact of performance measurement in the voluntary sector (2007)Managing the tension between performance measurement and strategy: coping strategies (2008)Performance measurement (2009)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Paradox, Defense and Attachment: Accessing and Working with Emotions and Relations Underlying Organizational Change (1996)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)The Politics of Path Dependency: Political Conflict in Historical Institutionalism (2005)Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains (2016)Information in Organizations as Signal and Symbol (1981)The “new public management” in the 1980s: Variations on a theme (1995)Do Networks Really Work? A Framework for Evaluating Public‐Sector Organizational Networks (2001)THE RISE AND USE OF BALANCED SCORECARD MEASURES IN AUSTRALIAN GOVERNMENT DEPARTMENTS (2011)Theoretical triangulation and pluralism in research methods in organizational and accounting research (2013)Public sector inefficiencies: Are we addressing the root causes? (2016)The McUniversity: Organization, Management and Academic Subjectivity (1995)The Antecedents of Middle Managers’ Strategic Contribution: The Case of a Professional Bureaucracy (2005)Knowledge, Higher Education, and the New Managerialism (2007)The Policy Implementation Process (1975)Administrative Procedures as Instruments of Political Control (1987)E‐Government and the Transformation of Service Delivery and Citizen Attitudes (2004)Enabling accountability in museums (1996)Setting Public Service Outcome Targets: Lessons from Local Public Service Agreements (2005)Using racial disproportionality and disparity indicators to measure child welfare outcomes (2009)Planning in the Face of Power (1982)Green Cities, Growing Cities, Just Cities?: Urban Planning and the Contradictions of Sustainable Development (1996)Big Questions in Public Network Management Research (2001)Effective Use and Misuse of Performance Measurement (1998)Voting's Rewards: Voter Turnout, Attentive Publics, and Congressional Allocation of Federal Money (2003)Problematizing ‘wickedness’: a critique of the wicked problems concept, from philosophy to practice (2018)
this work references cited by second hop

References

  • 1959The Science of "Muddling Through"8,490 cited
  • 1965The Politics of the Budgetary Process1,637 cited
  • 1987Performance indicators in higher education460 cited
  • 2018The Politics of the Budgetary Process388 cited
  • 1992CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES361 cited
  • 1993Managing the New Public Services223 cited
  • 1991LEARNING TO MEASURE PERFORMANCE: THE USE OF INDICATORS IN ORGANIZATIONS122 cited
  • 1988The management of performance in the public sector66 cited

Cited by

  • 2011Public service productivity: how to capture outputs?55 cited
  • 2005Performance Management in the Public Sector: Past Experiences, Current Practices and Future Challenges52 cited
  • 1997Comparing the performance of local authorities: An evaluation of the audit commission indicators47 cited
  • 1997Measuring the effectiveness of town centre management schemes: an exploratory framework38 cited
  • 2004Monitoring of indicators in local and regional planning practice: concepts and issues36 cited
  • 2020Review of Selected Performance Measurement Models Used in Public Administration28 cited
  • 2000Best value: changing roles and activities for human resource managers in Scottish local government

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

27 cited
  • 1995AUDITING PERFORMANCE INDICATORS: THE ROLE OF THE AUDIT COMMISSION IN THE CITIZEN'S CHARTER INITIATIVE27 cited
  • 2011Performance measurement and accountability in Indonesian Local Government25 cited
  • 2010The 3E methodology for developing performance indicators for public sector organizations23 cited
  • 2022Public Innovation and Digital Transformation23 cited
  • 2015Assessing public sector performance and untangling the complexity of public performance measurement11 cited
  • 2010Identifying factors affecting public service productivity11 cited
  • 1998Zur Naivität aktueller Konzepttransfers im deutschen Public Management11 cited
  • 1998Evaluating performance indicators: Current trends in local government10 cited
  • 1996Managing for quality: the impact of quality management initiatives on administrative structure and resource management processes in public-sector organizations8 cited