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A disaster queue with Markovian arrivals and impatient customers
16 references·9 citing·31 second hop
A disaster queue with Markovian arrivals and impatient customers (2009)A disaster queue with Markovian arrivals …Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Telephone Call Centers: Tutor…Designing a Call Center with Impatient Customers (2002)Designing a Call Center with …The Batch Markovian Arrival Process: A Review and Future Work (2001)The Batch Markovian Arrival P…Queueing Networks—Customers, Signals and Product Form Solutions, (2000)Queueing Networks—Customers, …G-networks: A versatile approach for work removal in queueing networks (2000)G-networks: A versatile appro…QUEUEING NETWORKS- CUSTOMERS, SIGNALS, AND PRODUCT FORM SOLUTIONS (1999)QUEUEING NETWORKS- CUSTOMERS,…Introduction to Stochastic Networks (1999)Introduction to Stochastic Ne…Structured Stochastic Matrices of M/G/1 Type and Their Applications. (1991)Structured Stochastic Matrice…Product-form queueing networks with negative and positive customers (1991)Product-form queueing network…New results on the single server queue with a batch markovian arrival process (1991)New results on the single ser…An Introduction to Queueing Networks (1990)An Introduction to Queueing N…Introduction to Queueing Networks (1987)Introduction to Queueing Netw…Single-server queues with impatient customers (1984)Single-server queues with imp…ON QUEUES WITH IMPATIENT CUSTOMERS. (1981)ON QUEUES WITH IMPATIENT CUST…Some Queuing Problems with Balking and Reneging. I (1963)Some Queuing Problems with Ba…Queuing with Impatient Customers and Ordered Service (1957)Queuing with Impatient Custom…A catastrophic queueing model with delayed action (2017)A catastrophic queueing model…The GI/M/1 queue in a multi-phase service environment with disasters and working breakdowns (2015)The GI/M/1 queue in a multi-p…AnMX/G/1 queueing system with disasters and repairs under a multiple adapted vacation policy (2015)AnMX/G/1 queueing system with…Analysis of an M/M/1 queue with vacations and impatience timers which depend on the server's states (2015)Analysis of an M/M/1 queue wi…Applications in Queueing Theory (2013)Applications in Queueing Theo…A discrete-time Geo/G/1 retrial queue with preferred and impatient customers (2012)A discrete-time Geo/G/1 retri…Investigation of the BMAP/G/1→·/PH/1/M tandem queue with retrials and losses (2010)Investigation of the BMAP/G/1…Geo/G/1 queues with disasters and general repair times (2010)Geo/G/1 queues with disasters…An initiative for a classified bibliography on G-networks (2010)An initiative for a classifie…A Proof for the Queuing Formula: L = λ W (1961)Level Crossings in Point Processes Applied to Queues: Single-Server Case (1977)Reneging Phenomena in Single Channel Queues (1979)Transient solution of the M/M/c queue with balking and reneging (2009)The Queueing Network Analyzer (1983)A Markov Modulated Characterization of Packetized Voice and Data Traffic and Related Statistical Multiplexer Performance (1986)A single-server queue with server vacations and a class of non-renewal arrival processes (1990)The Markov-modulated Poisson process (MMPP) cookbook (1993)Modeling IP traffic using the batch Markovian arrival process (2003)Heavy-Traffic Limits for Queues with Many Exponential Servers (1981)Proceedings of the 2002 Winter Simulation Conference (2002)Dimensioning Large Call Centers (2004)Foundations and Implications of a Proposed Unified Services Theory (2006)Open, Closed, and Mixed Networks of Queues with Different Classes of Customers (1975)G-networks by triggered customer movement (1993)G-Networks with Signals and Batch Removal (1993)Poisson Arrivals See Time Averages (1982)Introduction to Matrix Analytic Methods in Stochastic Modeling (1999)Statistical Analysis of a Telephone Call Center (2005)The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research (2007)Forecasting: theory and practice (2022)Bits through queues (1996)Queueing theory in manufacturing systems analysis and design: A classification of models for production and transfer lines (1996)Common-Lines and Passenger Assignment in Congested Transit Networks (2001)Stability of Queueing Networks (2008)Stability of queueing networks (2008)The Complexity of Optimal Queuing Network Control (1999)Risk theory in a Markovian environment (1989)Analysis of a multi-server retrial queue with search of customers from the orbit (2005)Multi-dimensional asymptotically quasi-Toeplitz Markov chains and their application in queueing theory (2006)Queues with interruptions: a survey (2012)
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References

  • 2003Telephone Call Centers: Tutorial, Review, and Research Prospects1,360 cited
  • 1991New results on the single server queue with a batch markovian arrival process1,085 cited
  • 1991Structured Stochastic Matrices of M/G/1 Type and Their Applications.996 cited
  • 1987Introduction to Queueing Networks688 cited
  • 1990An Introduction to Queueing Networks662 cited
  • 2002Designing a Call Center with Impatient Customers576 cited
  • 1991Product-form queueing networks with negative and positive customers512 cited
  • 1999Introduction to Stochastic Networks430 cited
  • 1963Some Queuing Problems with Balking and Reneging. I250 cited
  • 2001The Batch Markovian Arrival Process: A Review and Future Work223 cited
  • 1984Single-server queues with impatient customers219 cited
  • 1957Queuing with Impatient Customers and Ordered Service197 cited
  • 1999QUEUEING NETWORKS- CUSTOMERS, SIGNALS, AND PRODUCT FORM SOLUTIONS186 cited
  • 1981ON QUEUES WITH IMPATIENT CUSTOMERS.183 cited
  • 2000G-networks: A versatile approach for work removal in queueing networks181 cited
  • 2000Queueing Networks—Customers, Signals and Product Form Solutions,

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139 cited

Cited by

  • 2015The GI/M/1 queue in a multi-phase service environment with disasters and working breakdowns32 cited
  • 2012A discrete-time Geo/G/1 retrial queue with preferred and impatient customers31 cited
  • 2010Geo/G/1 queues with disasters and general repair times31 cited
  • 2010An initiative for a classified bibliography on G-networks28 cited
  • 2010Investigation of the BMAP/G/1→·/PH/1/M tandem queue with retrials and losses27 cited
  • 2013Applications in Queueing Theory26 cited
  • 2015AnMX/G/1 queueing system with disasters and repairs under a multiple adapted vacation policy25 cited
  • 2017A catastrophic queueing model with delayed action25 cited
  • 2015Analysis of an M/M/1 queue with vacations and impatience timers which depend on the server's states22 cited