Advantages and disadvantages of telecommuting for the individual, organization and society

Abstract

The phenomenon of telecommuting has implications for individuals and organizations, and society generally. Examines the advantages and disadvantages of telecommuting to the parties involved and affected by it. Key advantages to individuals are increased autonomy and flexibility; to organizations, increased human resource capacity and savings in direct expenses; and to society, a reduction in environmental damage, solutions for special‐needs populations, and savings in infrastructure and energy. Advantages are weighed against disadvantages: to individuals, possible sense of isolation, lack of separation between work and home; to organizations, costs involved in transition to new work methods, training, and damage to commitment and identification with the organization; finally, society is faced with a danger of creating detached individuals. Discusses implications of the suitability of individuals to telecommuting.

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