Article2001

The supervisor as a facilitator of informal learning in work teams

129 citations0/0 files storedJournal of Workplace Learning

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Innovative Education and Learning Practices Human Resource Development and Performance Evaluation Organizational Learning and Leadership

Abstract

This paper explores the importance of enhancing the facilitation skills of line managers at a supervisory level, and suggests that they can then promote a positive learning environment for informal learning within their work teams. Supervisors are important to their firms, because they are at the interface between the organisation and its work teams. The paper proposes that supervisors who are effective facilitators will utilise their own learning and interpersonal skills to encourage informal learning opportunities through knowledge‐sharing in their work teams, thus improving the team’s performance. The ideas outlined in the paper are intended to make a contribution to a discussion which advances a conceptual argument, and will form the basis of future empirical research.

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References

1991The fifth discipline, the art and practice of the learning organization 1995The Knowledge-Creating Company 1998The Knowledge-Creating Company 1995THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE.1990Informal and incidental learning in the workplace 1987Leading Workers to Lead Themselves: The External Leadership of Self- Managing Work Teams 1995Human Resource Management

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2007Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions 2004Perceptions of senior managers toward knowledge‐sharing behaviour 2013Stimulating Informal Learning Activities Through Perceptions of Performance Appraisal Quality and Human Resource Management System Strength: A Two-Wave Study 2007Tacit knowledge sharing, self‐efficacy theory, and application to the Open Source community 2003Line managers: facilitators of knowledge sharing in teams 2013Knowledge leadership to improve project and organizational performance

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