References

• 1992Alternative Ways of Assessing Model Fit27,192 cited
• 1990Comparative fit indexes in structural models.25,213 cited
• 1980Significance tests and goodness of fit in the analysis of covariance structures.19,061 cited
• 1991Structural Equations with Latent Variables.17,443 cited
• 1990Structural Model Evaluation and Modification: An Interval Estimation Approach7,390 cited
• 1994Putting the Service-Profit Chain to Work3,732 cited
• 1995The rise and fall of strategic planning3,302 cited
• 1998The Balanced Scorecard2,187 cited
• 1998Putting the Balanced Scorecard to Work2,180 cited
• 2003Strategy Maps: Converting Intangible Assets into Tangible Outcomes2,049 cited
• 2001Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I1,899 cited
• 1996Linking the Balanced Scorecard to Strategy1,815 cited
• 1998Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction1,609 cited
• 2001The strategy-focused organization1,544 cited
• 2000The balance on the balanced scorecard a critical analysis of some of its assumptions1,307 cited