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The Effect of Web Characteristics on Relationship Building
16 references·8 citing·42 second hop
The Effect of Web Characteristics on Relationship Building (2003)The Effect of Web Characteristics on Rela…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1MANAGING PUBLIC RELATIONS (2018)MANAGING PUBLIC RELATIONSCommercial Scenarios for the Web: Opportunities and Challenges (2006)Commercial Scenarios for the …The Limited Capacity Model of Mediated Message Processing (2000)The Limited Capacity Model of…Public Relations As Relationship Management (2000)Public Relations As Relations…Perceptions of Internet Information Credibility (2000)Perceptions of Internet Infor…From Organizational Effectiveness to Relationship Indicators: Antecedents of Relationships, Public Relations Strategies, and Relationship Outcomes (2000)From Organizational Effective…Social responsibility and corporate web pages: Self-presentation or agenda-setting? (1998)Social responsibility and cor…Relationship management in public relations: dimensions of an organization-public relationship (1998)Relationship management in pu…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Building dialogic relationships through the world wide web (1998)Building dialogic relationshi…Toward a Concept and Theory of Organization-Public Relationships (1997)Toward a Concept and Theory o…Relational maintenance strategies and equity in marriage (1992)Relational maintenance strate…Maintenance Strategies and Romantic Relationship Type, Gender and Relational Characteristics (1991)Maintenance Strategies and Ro…The Practice of Social Research (1989)The Practice of Social Resear…Interpersonal communication and human relationships (1983)Interpersonal communication a…Relationship cultivation strategies in the metaverse (2023)Relationship cultivation stra…Websites for stakeholder relations by corporations and non‐profits (2013)Websites for stakeholder rela…Dialogistic Presence on Community College Websites in Nine Megastates (2013)Dialogistic Presence on Commu…Beautifully Imperfect: Using Facebook to change a population's attitudes toward marriage (2012)Beautifully Imperfect: Using …Revisiting strategic communication's past to understand the present (2011)Revisiting strategic communic…Blogging and Environmental Advocacy: A New Way to Engage the Public? (2010)Blogging and Environmental Ad…Website Experience Analysis: A New Research Protocol for Studying Relationship Building on Corporate Websites (2008)Website Experience Analysis: …The Effects of Organization-Public Relationships on Organizational Reputation From the Perspective of Publics (2005)The Effects of Organization-P…I and Thou (1923)Moral Consciousness and Communicative Action. 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(2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Three Approaches to Qualitative Content Analysis (2005)Qualitative research: Methods in the social sciences (2006)Collecting and Interpreting Qualitative Materials (2012)Whence Consumer Loyalty? (1999)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)
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References

  • 2019Diffusion of Innovations 137,320 cited
  • 1989The Practice of Social Research14,398 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2018MANAGING PUBLIC RELATIONS2,191 cited
  • 2000The Limited Capacity Model of Mediated Message Processing2,150 cited
  • 1998Building dialogic relationships through the world wide web1,235 cited
  • 2000Perceptions of Internet Information Credibility1,073 cited
  • 1991Maintenance Strategies and Romantic Relationship Type, Gender and Relational Characteristics849 cited
  • 2006Commercial Scenarios for the Web: Opportunities and Challenges812 cited
  • 1998Relationship management in public relations: dimensions of an organization-public relationship790 cited
  • 1998Social responsibility and corporate web pages: Self-presentation or agenda-setting?578 cited
  • 2000Public Relations As Relationship Management560 cited
  • 1992Relational maintenance strategies and equity in marriage556 cited
  • 1983Interpersonal communication and human relationships538 cited
  • 1997Toward a Concept and Theory of Organization-Public Relationships531 cited

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  • 2000From Organizational Effectiveness to Relationship Indicators: Antecedents of Relationships, Public Relations Strategies, and Relationship Outcomes409 cited
  • Cited by

    • 2011Revisiting strategic communication's past to understand the present19 cited
    • 2023Relationship cultivation strategies in the metaverse17 cited
    • 2010Blogging and Environmental Advocacy: A New Way to Engage the Public?17 cited
    • 2013Dialogistic Presence on Community College Websites in Nine Megastates16 cited
    • 2005The Effects of Organization-Public Relationships on Organizational Reputation From the Perspective of Publics15 cited
    • 2008Website Experience Analysis: A New Research Protocol for Studying Relationship Building on Corporate Websites14 cited
    • 2013Websites for stakeholder relations by corporations and non‐profits11 cited
    • 2012Beautifully Imperfect: Using Facebook to change a population's attitudes toward marriage11 cited