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Client satisfaction and usefulness to external stakeholders from an audit client perspective
16 references·6 citing·45 second hop
Client satisfaction and usefulness to external stakeholders from an audit client perspective (2012)Client satisfaction and usefulness to ext…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Auditor–client management relationships and roles in negotiating financial reporting (2007)Auditor–client management rel…Exploring the Term of the Auditor-Client Relationship and the Quality of Earnings: A Case for Mandatory Auditor Rotation? (2003)Exploring the Term of the Aud…Auditor Acceptance of Dysfunctional Audit Behavior: An Explanatory Model Using Auditors' Personal Characteristics (2003)Auditor Acceptance of Dysfunc…The Impossibility of Auditor Independence (1997)The Impossibility of Auditor …Auditor Reputation: The International Empirical Evidence (1997)Auditor Reputation: The Inter…Applications of structural equation modeling in marketing and consumer research: A review (1996)Applications of structural eq…The Importance of Audit Firm Characteristics and the Drivers of Auditor Change in UK Listed Companies (1995)The Importance of Audit Firm …The Audit Expectations Gap in Britain: An Empirical Investigation (1993)The Audit Expectations Gap in…An Empirical Study of the Audit Expectation-Performance Gap (1993)An Empirical Study of the Aud…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Managerial competition, information costs, and corporate governance (1988)Managerial competition, infor…Auditor size and audit quality (1981)Auditor size and audit qualityEstimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Theory of Accounting Measurement. (1976)Theory of Accounting Measurem…Creation Of Auditor Loyalty: Improving Competence, Quality Of Work And Job Satisfaction (2021)Creation Of Auditor Loyalty: …Stakeholder attitudes towards audit credibility in English local government: A post‐Audit Commission analysis (2020)Stakeholder attitudes towards…Exploring audit assistants’ decision to leave the audit profession (2017)Exploring audit assistants’ d…Audit Partners Gender, Auditor Quality and Clients Value Relevance (2017)Audit Partners Gender, Audito…The Influence of Client Attributes and Organizational Climate on Tax Professionals (2016)The Influence of Client Attri…An Empirical Test of the Hierarchical Construct of Professionalism and Managerialism in the Accounting Profession (2013)An Empirical Test of the Hier…Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate financing and investment decisions when firms have information that investors do not have (1984)Positive Accounting Theory (1985)Write-Offs As Accounting Procedures to Manage Perceptions (1988)The Modern Industrial Revolution, Exit, and the Failure of Internal Control Systems (1999)Evidence About Auditor–Client Management Negotiation Concerning Client’s Financial Reporting (2001)Fairness and preference (1979)Explaining the Identifiable Victim Effect (1997)Audit firm tenure and financial restatements: An analysis of industry specialization and fee effects (2007)Truth-telling by Third-party Auditors and the Response of Polluting Firms: Experimental Evidence from India* (2013)A Review of the Archival Literature on Audit Partners (2017)Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Alternative Ways of Assessing Model Fit (1992)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs (2007)An empirical comparison of the efficacy of covariance-based and variance-based SEM (2009)The Nature of the Firm (1937)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Pricing of Audit Services: Theory and Evidence (1980)Agency Problems and Residual Claims (1983)Causes and Consequences of Earnings Manipulation: An Analysis of Firms Subject to Enforcement Actions by the SEC* (1996)The Effect of Audit Quality on Earnings Management* (1998)Earnings Management During Import Relief Investigations (1991)A Review of the Earnings Management Literature and Its Implications for Standard Setting (1999)The Quality of Accruals and Earnings: The Role of Accrual Estimation Errors (2002)Do Nonaudit Services Compromise Auditor Independence? Further Evidence (2003)The Effect of Audit Committee Expertise, Independence, and Activity on Aggressive Earnings Management (2004)What do we know about audit quality? (2004)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Accounting for Stewardship (1981)Alternative research paradigms in operations (1989)Earnings skewness and analyst forecast bias (2003)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)
this work references cited by second hop

References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1981Auditor size and audit quality5,862 cited
  • 1996Applications of structural equation modeling in marketing and consumer research: A review2,550 cited
  • 2003Exploring the Term of the Auditor-Client Relationship and the Quality of Earnings: A Case for Mandatory Auditor Rotation?1,493 cited
  • 1988Managerial competition, information costs, and corporate governance586 cited
  • 1976Theory of Accounting Measurement.561 cited
  • 1997The Impossibility of Auditor Independence396 cited
  • 1993An Empirical Study of the Audit Expectation-Performance Gap369 cited
  • 2003Auditor Acceptance of Dysfunctional Audit Behavior: An Explanatory Model Using Auditors' Personal Characteristics246 cited
  • 1997Auditor Reputation: The International Empirical Evidence233 cited
  • 1993The Audit Expectations Gap in Britain: An Empirical Investigation229 cited
  • 1995The Importance of Audit Firm Characteristics and the Drivers of Auditor Change in UK Listed Companies

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222 cited
  • 2007Auditor–client management relationships and roles in negotiating financial reporting209 cited
  • Cited by

    • 2017Exploring audit assistants’ decision to leave the audit profession39 cited
    • 2013An Empirical Test of the Hierarchical Construct of Professionalism and Managerialism in the Accounting Profession37 cited
    • 2020Stakeholder attitudes towards audit credibility in English local government: A post‐Audit Commission analysis23 cited
    • 2017Audit Partners Gender, Auditor Quality and Clients Value Relevance21 cited
    • 2016The Influence of Client Attributes and Organizational Climate on Tax Professionals10 cited
    • 2021Creation Of Auditor Loyalty: Improving Competence, Quality Of Work And Job Satisfaction2 cited