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How product quality dimensions relate to defining quality
10 references·16 citing·33 second hop
How product quality dimensions relate to defining quality (2002)How product quality dimensions relate to …Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)DEFINING QUALITY: ALTERNATIVE…Lila: An Inquiry into Morals (1991)Lila: An Inquiry into MoralsJuran's Quality Control Handbook (1990)Juran's Quality Control Handb…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…Out of the Crisis (1982)Out of the CrisisReview of Psychometric theory (2nd ed.). (1979)Review of Psychometric theory…Quality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Total quality control (1961)Total quality controlQuality-Control Handbook. (1952)Quality-Control Handbook.Customers’ experienced product quality: scale development and validation (2020)Customers’ experienced produc…The Influence of Brand Image, Brand Trust, Product Quality, and Price on the Consumer’s Buying Decision of MPV Cars (2018)The Influence of Brand Image,…Grey SERVQUAL method to measure consumers' attitudes towards green products - A case study of Iranian consumers of LED bulbs (2017)Grey SERVQUAL method to measu…Effects of perceived product quality and Lifestyles of Health and Sustainability (LOHAS) on consumer price preferences for children's furniture in China (2016)Effects of perceived product …The impact of innovation capability on the performance of manufacturing companies (2015)The impact of innovation capa…Measuring the functional dynamics of product-service system: A system dynamics approach (2014)Measuring the functional dyna…Environmentally friendly as a new dimension of product quality (2014)Environmentally friendly as a…The relationship between product quality and purchase intention: The case of Malaysias national motorcycle/scooter manufacturer (2013)The relationship between prod…Customer Perceptions about Branding and Purchase Intention: A Study of FMCG in an Emerging Market (2013)Customer Perceptions about Br…Product quality and value from consumer perspective—An application to wooden products (2012)Product quality and value fro…Examining the Product Quality Attributes That Influences Customer Satisfaction Most When the Price Was Discounted: A Case Study in Kuching Sarawak (2012)Examining the Product Quality…The effect of retail service quality and product quality on customer loyalty (2010)The effect of retail service …Exploring influencing factors for the selection of mobile phone service providers: A structural equational modeling (SEM) approach on Malaysian consumers (2010)Exploring influencing factors…Electronic commerce applications for supply chain integration and competitive capabilities (2010)Electronic commerce applicati…Evaluative criteria for sleepwear: a study of privately consumed product in the People's Republic of China (2009)Evaluative criteria for sleep…Clarifying the dimensions of four concepts of quality (2006)Clarifying the dimensions of …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)AIMQ: a methodology for information quality assessment (2002)Information quality benchmarks (2002)Trust and commitment influences on customer retention: insights from business-to-business services (2003)Coefficient Alpha and the Internal Structure of Tests (1951)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables (1989)Lean manufacturing: context, practice bundles, and performance (2002)The relationship between total quality management practices and their effects on firm performance (2003)Towards a theory of supply chain management: the constructs and measurements (2004)In pursuit of authentic school leadership practices (2001)Naturalistic Decision Making and Macrocognition (2017)World Ordering (2019)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Conducting case study research in operations management (1993)Foundations of Corporate Success (1995)Innovation Speed: A Conceptual Model of Context, Antecedents, and Outcomes (1996)Balancing exploration and exploitation: The moderating role of competitive intensity (2005)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Process Capability Indices. (1995)On theory in operations management (1998)THE LAW OF CRIME CONCENTRATION AND THE CRIMINOLOGY OF PLACE* (2015)Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Performance measurement system design (1995)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)
this work references cited by second hop

References

  • 1979Review of Psychometric theory (2nd ed.).11,425 cited
  • 1982Out of the Crisis7,278 cited
  • 1952Quality-Control Handbook.2,849 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1987Competing on the Eight Dimensions of Quality1,691 cited
  • 1961Total quality control1,547 cited
  • 1990Juran's Quality Control Handbook1,384 cited
  • 1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS1,209 cited
  • 1991Lila: An Inquiry into Morals227 cited

Cited by

  • 2010The effect of retail service quality and product quality on customer loyalty167 cited
  • 2015The impact of innovation capability on the performance of manufacturing companies167 cited
  • 2018The Influence of Brand Image, Brand Trust, Product Quality, and Price on the Consumer’s Buying Decision of MPV Cars144 cited
  • 2013Customer Perceptions about Branding and Purchase Intention: A Study of FMCG in an Emerging Market139 cited
  • 2012Product quality and value from consumer perspective—An application to wooden products78 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2020Customers’ experienced product quality: scale development and validation70 cited
  • 2013The relationship between product quality and purchase intention: The case of Malaysias national motorcycle/scooter manufacturer63 cited
  • 2014Environmentally friendly as a new dimension of product quality61 cited
  • 2017Grey SERVQUAL method to measure consumers' attitudes towards green products - A case study of Iranian consumers of LED bulbs59 cited
  • 2012Examining the Product Quality Attributes That Influences Customer Satisfaction Most When the Price Was Discounted: A Case Study in Kuching Sarawak57 cited
  • 2014Measuring the functional dynamics of product-service system: A system dynamics approach47 cited
  • 2010Electronic commerce applications for supply chain integration and competitive capabilities43 cited
  • 2016Effects of perceived product quality and Lifestyles of Health and Sustainability (LOHAS) on consumer price preferences for children's furniture in China41 cited
  • 2010Exploring influencing factors for the selection of mobile phone service providers: A structural equational modeling (SEM) approach on Malaysian consumers39 cited
  • 2006Clarifying the dimensions of four concepts of quality38 cited
  • 2009Evaluative criteria for sleepwear: a study of privately consumed product in the People's Republic of China31 cited