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Human Resource and Organizational Management Content in the Hospitality Curriculum: How the Professionals View It
16 references·10 citing·34 second hop
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S. 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Chef's competencies for success (2010)Employability of Hospitality Graduates: Student and Industry Perspectives (2014)Over qualified and under experienced (2005)An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry (2013)Essential Hospitality Management Competencies: The Importance of Soft Skills (2013)Revisiting Competencies for Hospitality Management: Contemporary Views of the Stakeholders (2002)Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis (2013)Lean and green – a systematic review of the state of the art literature (2015)Management Research Methods (2007)Principles and methods of validity and reliability testing of questionnaires used in social and health science researches (2015)Research Methods in Business Studies (2020)Lodgserv: A Service Quality Index for the Lodging Industry (1990)The Human Dimension (2010)Impact of Job Burnout on Satisfaction and Turnover Intention (2013)
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  • 2004Knowledge, Skills, and Abilities for Lodging Management114 cited
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  • 2004An Industry-Driven Model of Hospitality Curriculum for Programs Housed in Accredited Colleges of Business85 cited
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  • 2007An Industry Partnerships Approach to Tourism Education81 cited
  • 1993Hospitality Education 2005: Curricular and Programmatic Trends79 cited
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  • 2003Future of Hotel Education: Required Program Content Areas for Graduates of U. S. Hospitality Programs Beyond the Year 2000 – Part Two

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  • 2008Food and Beverage Management51 cited
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    • 2024Gen Z talent management: Hospitality industry insights17 cited
    • 2012Hospitality Industry Expectations of Entry-Level College Graduates: Attitude over Aptitude13 cited
    • 2018Benchmarking Hospitality Management Curricula: A Comparison of Top U.S. Programs—A Repeat Study9 cited
    • 2024What hospitality and tourism higher educators learned from COVID-19: A case of Turkiye5 cited
    • 2017Key managerial and financial accounting skills for private club managers: Comparison to lodging managers3 cited
    • 2017Emerging trends and influences in Ghanaian hospitality industry education and employability2 cited
    • 2025Human Resources Management in Hospitality for Sustainable Tourism in the Digital Age0 cited