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Formal Education Effectiveness and Relevance: Lodging Manager Perceptions
16 references·10 citing·38 second hop
Formal Education Effectiveness and Relevance: Lodging Manager Perceptions (2010)Formal Education Effectiveness and Releva…Why “service”? (2007)Why “service”?Hotel managers' career strategies for success (2007)Hotel managers' career strate…The Path to Customer Centricity (2006)The Path to Customer Centrici…Graduate education and hospitality management in Ireland (2006)Graduate education and hospit…Qualifications: a fast‐track to hotel general manager? (2005)Qualifications: a fast‐track …Job Competency Expectations for Hospitality and Tourism Employees (2005)Job Competency Expectations f…The Four Service Marketing Myths (2004)The Four Service Marketing My…Knowledge, Skills, and Abilities for Lodging Management (2004)Knowledge, Skills, and Abilit…The liberation of hospitality management education (2003)The liberation of hospitality…Vocational education and food and beverage experience: issues for career development (2000)Vocational education and food…International Hospitality Management (2000)International Hospitality Man…Hotel management curriculum reform based on required competencies of hotel employees and career success in the hotel industry (2000)Hotel management curriculum r…Hospitality-management Competencies (2000)Hospitality-management Compet…Mobility and structure in the career paths of UK hotel managers: a labour market hybrid of the bureaucratic model? (1996)Mobility and structure in the…Food and Beverage Management Competencies: Educator, Industry, and Student Perspectives (1994)Food and Beverage Management …Competencies for Hotel Management: Industry Expectations of Education (1990)Competencies for Hotel Manage…Designing Hospitality Curriculum for the Future: A Comprehensive Assessment of an Undergraduate Program in the United States (2025)Designing Hospitality Curricu…What hospitality and tourism higher educators learned from COVID-19: A case of Turkiye (2024)What hospitality and tourism …Emerging trends and influences in Ghanaian hospitality industry education and employability (2017)Emerging trends and influence…An Exploratory Case Study of Hospitality Students’ Perceptions of Experiential Learning (2017)An Exploratory Case Study of …The evolution of services marketing, hospitality marketing and building the constituency model for hospitality marketing (2016)The evolution of services mar…Learning at the Speed of Readiness: An Express Learning Model (2015)Learning at the Speed of Read…The Role of Hospitality Education in Women's Career Advancement: Responses From Students, Educators, and Industry Recruiters (2013)The Role of Hospitality Educa…The Impact of Youth Sports on Leadership Styles in the Hospitality Industry (2012)The Impact of Youth Sports on…Service Management in Hospitality Education: Review and Reflection (2012)Service Management in Hospita…Hospitality Industry Professionals' Perceptions of the Importance of Content Areas in the Finance and Accounting Curriculum (2011)Hospitality Industry Professi…FIU hospitality review (1988)Generic Skills for Hospitality Management: A Comparative Study of Management Expectations and Student Perceptions (2006)Service-leadership competencies for hospitality and tourism management (2011)Using Delphi Panels to Assess Soft Skill Competencies in Entry Level Managers (2011)Hospitality in Early Modern England (1990)Hospitality in early modern England (1991)Towards a theoretical understanding (2001)Hospitality studies and hospitality management: A symbiotic relationship (2007)Critical hospitality management research (2009)Hospitality graduates and managers: the big divide (2011)Management of organizational behavior (1969)Gaps between competence and importance of employability skills: evidence from Malaysia (2019)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Evolving to a New Dominant Logic for Marketing (2003)Expanding the Role of Marketing: From Customer Equity to Market Capitalization (2009)The impact of technological and organizational implementation of CRM on customer acquisition, maintenance, and retention (2009)EXQ: a multiple‐item scale for assessing service experience (2012)Mass customization: The new frontier in business competition (1999)Marketing management: analysis. planning. implementation and control (2000)Whither Services Marketing? 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this work references cited by second hop

References

  • 2004The Four Service Marketing Myths1,339 cited
  • 2006The Path to Customer Centricity592 cited
  • 2007Why “service”?446 cited
  • 2000Hospitality-management Competencies282 cited
  • 1994Food and Beverage Management Competencies: Educator, Industry, and Student Perspectives150 cited
  • 1990Competencies for Hotel Management: Industry Expectations of Education133 cited
  • 2000Hotel management curriculum reform based on required competencies of hotel employees and career success in the hotel industry129 cited
  • 2004Knowledge, Skills, and Abilities for Lodging Management114 cited
  • 2000International Hospitality Management107 cited
  • 2003The liberation of hospitality management education104 cited
  • 2005Job Competency Expectations for Hospitality and Tourism Employees86 cited
  • 2005Qualifications: a fast‐track to hotel general manager?83 cited
  • 1996Mobility and structure in the career paths of UK hotel managers: a labour market hybrid of the bureaucratic model?79 cited
  • 2006Graduate education and hospitality management in Ireland78 cited
  • 2007Hotel managers' career strategies for success75 cited

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2000
Vocational education and food and beverage experience: issues for career development
67 cited

Cited by

  • 2016The evolution of services marketing, hospitality marketing and building the constituency model for hospitality marketing46 cited
  • 2012Service Management in Hospitality Education: Review and Reflection18 cited
  • 2013The Role of Hospitality Education in Women's Career Advancement: Responses From Students, Educators, and Industry Recruiters14 cited
  • 2011Hospitality Industry Professionals' Perceptions of the Importance of Content Areas in the Finance and Accounting Curriculum12 cited
  • 2025Designing Hospitality Curriculum for the Future: A Comprehensive Assessment of an Undergraduate Program in the United States9 cited
  • 2015Learning at the Speed of Readiness: An Express Learning Model6 cited
  • 2024What hospitality and tourism higher educators learned from COVID-19: A case of Turkiye5 cited
  • 2017Emerging trends and influences in Ghanaian hospitality industry education and employability2 cited
  • 2012The Impact of Youth Sports on Leadership Styles in the Hospitality Industry1 cited
  • 2017An Exploratory Case Study of Hospitality Students’ Perceptions of Experiential Learning1 cited