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Providing a method for composing modular B2B services

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References

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2010Key Performance Indicators (KPI) : Developing, Implementing, and Using Winning KPIs235 cited

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1994Modulization of service production and a thesis of convergence between service and manufacturing organizations153 cited

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2017Service productisation: systematising and defining an offering44 cited
2019Service modularity: literature overview of concepts, effects, enablers, and methods40 cited
2022Process modularity, supply chain responsiveness, and moderators: The Médecins Sans Frontières response to the Covid‐19 pandemic34 cited
2019Two routes of service modularization: advancing standardization and customization31 cited
2020Product⋎service system configuration: a generic knowledge-based model for commercial offers31 cited
2014Modular health services: a single case study approach to the applicability of modularity to residential mental healthcare26 cited
2016Modularity matters: a critical review and synthesis of service modularity24 cited
2014Developing a Modular Service Architecture for E-store Supply Chains: The Small- and Medium-Sized Enterprise Perspective24 cited
2016Applying service-dominant logic to recurrent release of software: an action research study15 cited