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ArticleResearch on information technology in the hospitality industry

Peter O’Connor2004

Article2004

Research on information technology in the hospitality industry

Peter O’Connor · Jamie Murphy A

176 citations·0/0 files stored·International Journal of Hospitality Management

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Digital Marketing and Social Media Diverse Aspects of Tourism Research AI in Service Interactions

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References

2019Diffusion of Innovations 1 1984Diffusion of innovations 2002Innovation strategies and technology for experience-based tourism 2003Conceptualizing Web site quality and its consequences in the lodging industry 2003Developing a performance indicator for hotel websites 2003The evolution of electronic distribution: Effects on hotels and intermediaries 2002Consumer behaviour in the food service industry: a review 2004An evaluation methodology for hotel electronic channels of distribution

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2016Who will sell your rooms? Hotel distribution scenarios 2019Customer relationship management research in hospitality industry: a review and classification 2008Mediated Effects of Customer Orientation on Customer Relationship Management Performance 2021The Impact of Information Technology and Sustainable Strategies in Hotel Branding, Evidence from the Greek Environment 2013Travel Package Modeling: Optimal Bidding Strategy of Tour Operator to Cooperative Hotels

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Details

Year2004

Typearticle

Published2004-11-12

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations176

Files0 public / 0

ShelfDigital Marketing and Social Media

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doi10.1016/j.ijhm.2004.10.002

openalex_workW2014757837

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2016

Using Comparative Advertising to Promote Technology-Based Hospitality Services

2013Older Tourists: An Exploratory Study on Online Behaviour

2022Tourism work, media & COVID-19: A changed narrative?