Application of knowledge management technologies in Korean small and medium-sized construction companies

Moonseo Park · Youjin Jang · Hyunsoo Lee · Changbum R. Ahn · Yousang Yoon

40 citations0/0 files storedKSCE Journal of Civil Engineering

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Knowledge Management and Sharing BIM and Construction Integration Knowledge Management and Technology

Abstract

In today’s emerging knowledge-based economy, Knowledge Management (KM) is being rapidly disseminated in both academic circles and the business world. The effective management of knowledge is vital to the survival and prosperity of a company, particularly in project-based industries such as construction. As a result, construction companies have adopted Information Technology (IT)-based KM systems (KMSs). KMS refers to the technology platform and infrastructure that an organization employs to support KM. However, the increasing attention given to KM is targeted at Large Multi-national Construction companies (LMCs), with little attention given to Small and Medium-sized Construction companies (SMCs). Compared to LMCs, SMCs need different sources and types of knowledge and technology to remain nourished and healthy. In this context, this research attempts to facilitate KM activities within SMCs through the distribution of a set of KM technologies tailored to meet the requirements of SMCs. First, we analyze key obstacles to implement KM activities within SMCs through a survey. Based on this analysis, a set of KM technologies are then identified and adapted to support the KM activities of SMCs in a feasible fashion. In addition, we discuss the expected change of organizational behavior by the distribution of those KM technologies. In the end, these technologies are synthesized into a web-based Construction Knowledge Management Portal (CKMP) system that seeks the inter-organizational sharing of construction knowledge. By delivering key KM technologies to SMCs, our study benefits both academia and the construction industry.

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References

1995The Knowledge-Creating Company 1998The Knowledge-Creating Company 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 1999What's your strategy for managing knowledge?1996Total quality management in SMEs 1999The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System 1995Information systems and organizational learning: The social epistemology of organizational knowledge systems 2001A comparative study of TQM practice and organisational performance of SMEs with and without ISO 9000 certification

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