Employers' perceptions about tourism management employability skills

Mohinder Chand Dhiman

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Hospitality and Tourism Education Diverse Aspects of Tourism Research Higher Education and Employability

Abstract

This paper discusses a comprehensive study of employers' perceptions of Indian tourism graduates towards assessing measurable qualities. For the purpose of this paper, only the service-based skills such as basic understanding and skills, destination stewardship skills, political and ethical skills, enhanced human resource skills, and dynamic business skills are discussed. A total of 520 employers from travel agencies and tour operators in India were chosen for the survey by using a set of questionnaires on five-point Likert scale. The respondents were mainly come from high-ranking personnel in their firm (responsible for recruitment). The outcomes of this study provide educators a useful guide to develop tourism curricula and teaching methods in order to prepare graduates to cope successfully with a fast-changing tourism business environment.

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References

1981Toward a framework for tourism education 2006An International Handbook of Tourism Education 1997Tourism education: policy versus practice 2006Competencies for a career in the hospitality industry: an Indian perspective 2009Key Competencies of Tourism Graduates: The Employers' Point of View 2003Trends and Issues in Tourism and Hospitality Higher Education: Visioning the Future 2008Tourism Education Futures, 2010–2030: Building the Capacity to Lead 2002Revisiting Competencies for Hospitality Management: Contemporary Views of the Stakeholders

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