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ArticleLogistics and competitive strategy

Martin G. Christopher1993

Article1993

Logistics and competitive strategy

Martin G. Christopher

92 citations·0/0 files stored·European Management Journal

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Logistics and Transportation Systems Customer Service Quality and Loyalty Quality and Supply Management

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References

1990Zero defections: quality comes to services.2021Logistics and Supply Chain Management 1990Competing Against Time 1990Building a chain of customers 2007The horizontal organization 1991Building a Chain of Customers

Cited by

2013The logistics service providers in eco-efficiency innovation: an empirical study 1998Environmental performance indicators for integrated supply chains: the case of Xerox Ltd 2015Impediments to Social Sustainability Adoption in the Supply Chain: An ISM and MICMAC Analysis in Indian Manufacturing Industries 2006Strategic postures of third‐party logistics providers in mainland China 2020Trends and New Challenges in the Green Supply Chain: The Reverse Logistics 2008The impact of information technology on the financial performance of third‐party logistics firms in China 2005CUSTOMER SERVICE IN THE INTERNET-ENABLED LOGISTICS SUPPLY CHAIN: WEBSITE DESIGN ANTECEDENTS AND LOYALTY EFFECTS 2004

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Year1993

Typearticle

Published1993-06-01

VenueEuropean Management Journal

ISSN-L0263-2373

Languageen

Citations92

Files0 public / 0

ShelfLogistics and Transportation Systems

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doi10.1016/0263-2373(93)90049-n

openalex_workW2015625600

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A supply chain diagnostic tool