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Consumer Perceived Risk, Attitude and Online Shopping Behaviour; Empirical Evidence from Malaysia
16 references·16 citing·37 second hopsampled
Consumer Perceived Risk, Attitude and Online Shopping Behaviour; Empirical Evidence from Malaysia (2014)Consumer Perceived Risk, Attitude and Onl…An Analysis of Factors Affecting on Online Shopping Behavior of Consumers (2012)An Analysis of Factors Affect…The impact of online store environment cues on purchase intention (2008)The impact of online store en…Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1 (2006)Understanding and Predicting …Development of a scale to measure the perceived benefits and risks of online shopping (2006)Development of a scale to mea…The theory of planned behavior and Internet purchasing (2004)The theory of planned behavio…Why people (don't) shop online: A lifestyle study of the internet consumer (2003)Why people (don't) shop onlin…Web retailing adoption: exploring the nature of internet users Web retailing behaviour (2003)Web retailing adoption: explo…Understanding online purchase intentions: contributions from technology and trust perspectives (2003)Understanding online purchase…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…An empirical study on predicting user acceptance of e-shopping on the Web (2003)An empirical study on predict…On risk, convenience, and Internet shopping behavior (2000)On risk, convenience, and Int…Consumer perceived risk: conceptualisations and models (1999)Consumer perceived risk: conc…The theory of planned behavior (1991)The theory of planned behaviorUnderstanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Risk Taking and Information Handling in Consumer Behavior (1969)Risk Taking and Information H…The influence of perceived risk on purchase intention in e‐commerce—Systematic review and research agenda (2024)The influence of perceived ri…Willingness to participate in virtual reality technologies: Public adoption and policy perspectives for marine conservation (2023)Willingness to participate in…Consumers' behavioral intention toward online shopping in the post‐COVID ‐19 period (2023)Consumers' behavioral intenti…Factors influencing continuance intention of online shopping of generation Y and Z during the new normal in Vietnam (2022)Factors influencing continuan…The Interaction Between Perceived Risk, Attitude, and Intention to Use: An Empirical Study on Bitcoin as a Crypto Currency (2021)The Interaction Between Perce…The influence of perceived risks on millennials' intention to use m-payment for mobile shopping in Bangkok (2021)The influence of perceived ri…The influence of demographic factors on perceived risks affecting attitude towards online shopping (2021)The influence of demographic …Fluctuating Attitudes and Behaviors of Customers toward Online Shopping in Times of Emergency: The Case of Kuwait during the COVID-19 Pandemic (2021)Fluctuating Attitudes and Beh…The Moderating Role Of Subjective Norms Between Online Shopping Behaviour And Its Determinants (2020)The Moderating Role Of Subjec…Strategies to manage the risks faced by consumers in developing e-commerce (2020)Strategies to manage the risk…RETRACTED ARTICLE: Perception, acceptance and willingness of older adults in Malaysia towards online shopping: a study using the UTAUT and IRT models (2020)RETRACTED ARTICLE: Perception…Factors Effecting Online Shopping Behaviour with Trust as Moderation (2020)Factors Effecting Online Shop…The effect of Internet service quality on consumers’ purchase behavior: The role of satisfaction, attitude, and purchase intention (2019)The effect of Internet servic…Examination of the Factors Contributing To Financial Technology Adoption in Indonesia using Technology Acceptance Model: Case Study of Peer to Peer Lending Service Platform (2019)Examination of the Factors Co…Effect of Consumer Demographics and Risk Factors on Online Purchase Behaviour in Malaysia (2019)Effect of Consumer Demographi…Determinants of online purchase intention: a PLS-SEM approach: evidence from Indonesia (2019)Determinants of online purcha…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Strategies for reducing consumers’ risk aversion in Internet shopping (1999)Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Influence of consumers’ perceived risk on consumers’ online purchase intention (2018)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Brand trust in the context of consumer loyalty (2001)Consumer patronage and risk perceptions in Internet shopping (2003)Understanding consumer acceptance of mobile payment services: An empirical analysis (2009)Consumer behavior and marketing action (1981)The Effects of Product Class Knowledge on Information Search Behavior (1985)Dimensions of Consumer Expertise (1987)Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics (2002)Inexperience and experience with online stores: the importance of TAM and trust (2003)Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)From Intentions to Actions: A Theory of Planned Behavior (1985)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Role of Product-Related Conversations in the Diffusion of a New Product (1967)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Initial trust and online buyer behaviour (2007)Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping (2007)Trust in a specific technology (2011)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)
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References

  • 1991The theory of planned behavior90,729 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2006Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior12,683 cited
  • 1999Consumer perceived risk: conceptualisations and models1,582 cited
  • 1969Risk Taking and Information Handling in Consumer Behavior1,397 cited
  • 2003Understanding online purchase intentions: contributions from technology and trust perspectives1,230 cited
  • 2000On risk, convenience, and Internet shopping behavior1,089 cited
  • 2006Development of a scale to measure the perceived benefits and risks of online shopping929 cited
  • 2008The impact of online store environment cues on purchase intention814 cited
  • 2003An empirical study on predicting user acceptance of e-shopping on the Web722 cited
  • 2004The theory of planned behavior and Internet purchasing693 cited
  • 2003Web retailing adoption: exploring the nature of internet users Web retailing behaviour655 cited

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2003
Why people (don't) shop online: A lifestyle study of the internet consumer
467 cited
  • 2012An Analysis of Factors Affecting on Online Shopping Behavior of Consumers383 cited
  • Cited by

    • 2019Determinants of online purchase intention: a PLS-SEM approach: evidence from Indonesia131 cited
    • 2020RETRACTED ARTICLE: Perception, acceptance and willingness of older adults in Malaysia towards online shopping: a study using the UTAUT and IRT models94 cited
    • 2024The influence of perceived risk on purchase intention in e‐commerce—Systematic review and research agenda86 cited
    • 2021Fluctuating Attitudes and Behaviors of Customers toward Online Shopping in Times of Emergency: The Case of Kuwait during the COVID-19 Pandemic74 cited
    • 2019The effect of Internet service quality on consumers’ purchase behavior: The role of satisfaction, attitude, and purchase intention71 cited
    • 2022Factors influencing continuance intention of online shopping of generation Y and Z during the new normal in Vietnam51 cited
    • 2021The influence of demographic factors on perceived risks affecting attitude towards online shopping38 cited
    • 2023Willingness to participate in virtual reality technologies: Public adoption and policy perspectives for marine conservation31 cited
    • 2019Effect of Consumer Demographics and Risk Factors on Online Purchase Behaviour in Malaysia30 cited
    • 2020Strategies to manage the risks faced by consumers in developing e-commerce26 cited
    • 2021The influence of perceived risks on millennials' intention to use m-payment for mobile shopping in Bangkok25 cited
    • 2019Examination of the Factors Contributing To Financial Technology Adoption in Indonesia using Technology Acceptance Model: Case Study of Peer to Peer Lending Service Platform25 cited
    • 2020The Moderating Role Of Subjective Norms Between Online Shopping Behaviour And Its Determinants24 cited
    • 2023Consumers' behavioral intention toward online shopping in the post‐COVID ‐19 period21 cited
    • 2020Factors Effecting Online Shopping Behaviour with Trust as Moderation20 cited
    • 2021The Interaction Between Perceived Risk, Attitude, and Intention to Use: An Empirical Study on Bitcoin as a Crypto Currency17 cited