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Performance Measurement in Municipal Government: Assessing the State of the Practice
2 references·16 citing·41 second hop
Performance Measurement in Municipal Government: Assessing the State of the Practice (1999)Performance Measurement in Municipal Gove…Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (1995)Reinventing Government: How t…From Red Tape to Results: Creating a Government That Works Better and Costs Less (1993)From Red Tape to Results: Cre…Setting the Table: How Transformational Leadership Fosters Performance Information Use (2011)Setting the Table: How Transf…Evidence-Based Practice and the Use of Information in State Agency Decision Making (2011)Evidence-Based Practice and t…Does Performance Measurement Improve Strategic Decision Making? Findings From a National Survey of Nonprofit Social Service Agencies (2010)Does Performance Measurement …Managing Markets for Public Service: The Role of Mixed Public–Private Delivery of City Services (2008)Managing Markets for Public S…Factors Influencing the Use of Performance Data to Improve Municipal Services: Evidence from the North Carolina Benchmarking Project (2008)Factors Influencing the Use o…Managerial Effectiveness of Government Performance Measurement: Testing a Middle‐Range Model (2007)Managerial Effectiveness of G…Citizen Participation: Models and Methods (2007)Citizen Participation: Models…What Does 25 Years of Experience Tell Us About the State of Performance Measurement in Public Policy and Management (2005)What Does 25 Years of Experie…Models of Performance-Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects (2005)Models of Performance-Measure…Privatization and Its Reverse: Explaining the Dynamics of the Government Contracting Process (2004)Privatization and Its Reverse…Performance measurement and adoption of balanced scorecards (2004)Performance measurement and a…Measuring Performance in Public and Nonprofit Organizations (2003)Measuring Performance in Publ…A Multiple–Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions (2002)A Multiple–Indicator Approach…Municipal Reinvention: Managerial Values and Diffusion among Municipalities (2001)Municipal Reinvention: Manage…Performance Measurement in U.S. Counties: Capacity for Reform (2000)Performance Measurement in U.…Organizational Commitment Revisited in New Public Management: Motivation, Organizational Culture, Sector, and Managerial Level (2000)Organizational Commitment Rev…The Logic of Collective Action (1965)A Ladder Of Citizen Participation (1969)Making democracy work: civic traditions in modern Italy (1993)Economic and Social Commission for Western Asia (2016)Democratic Governance: Examining the Influence of Citizen Participation on Local Government Performance in Vietnam (2021)“We're not there to lead”: Professional roles and responsibilities in “citizen‐led” co‐production (2023)The balanced scorecard : measures that drive performance (1992)The balanced scorecard: Translating strategy into action (1997)Performance measurement in humanitarian relief chains (2008)Identifying critical success factors in emergency management using a fuzzy DEMATEL method (2010)Evaluating the Productivity of Collaborative Governance Regimes: A Performance Matrix (2015)Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation (2001)Performance Measurement: Getting Results (2007)User acceptance of mobile e-government services: An empirical study (2012)The Impact of Performance Management on Performance in Public Organizations: A Meta-Analysis (2014)Reinventing government: how the entrepreneurial spirit is transforming the public sector (1993)Why Measure Performance? Different Purposes Require Different Measures (2003)Does Involvement in Performance Management Routines Encourage Performance Information Use? Evaluating GPRA and PART (2012)Accounting and the post-new public management (2018)A Capacity-Building Framework: A Search for Concept and Purpose (1981)Drivers of Performance Information Use: Systematic Literature Review and Directions for Future Research (2015)LISREL 7 : user's reference guide (1989)Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors (1990)ASSESSING THE WORK ENVIRONMENT FOR CREATIVITY. (1996)Is Leadership in the Eye of the Beholder? A Study of Intended and Perceived Leadership Practices and Organizational Performance (2015)Conceptualizing and Measuring Transformational and Transactional Leadership (2016)How Transformational Leadership Supports Intrinsic Motivation and Public Service Motivation: The Mediating Role of Basic Need Satisfaction (2017)A Pure Theory of Local Expenditures (1956)Bureaucracy and Representative Government (1971)Is private production of public services cheaper than public production? A meta-regression analysis of solid waste and water services (2010)Contracting or Public Delivery? The Importance of Service, Market, and Management Characteristics (2011)The New Public Service Revisited (2015)Collaboration and Leadership for Effective Emergency Management (2006)Innovating Democracy (2008)The Evolution and Continuing Challenges of E‐Governance (2008)The “new public management” in the 1980s: Variations on a theme (1995)Reframing public participation: strategies for the 21st century (2004)Modes of Network Governance: Structure, Management, and Effectiveness (2007)Public management reform and organizational performance: An empirical assessment of the U.K. Labour government's public service improvement strategy (2006)Strategy Content and Organizational Performance: An Empirical Analysis (2006)An Experimental Test of the Expectancy-Disconfirmation Theory of Citizen Satisfaction (2013)
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References

  • 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector4,540 cited
  • 1993From Red Tape to Results: Creating a Government That Works Better and Costs Less470 cited

Cited by

  • 2004Privatization and Its Reverse: Explaining the Dynamics of the Government Contracting Process545 cited
  • 2005Models of Performance-Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects433 cited
  • 2003Measuring Performance in Public and Nonprofit Organizations415 cited
  • 2011Setting the Table: How Transformational Leadership Fosters Performance Information Use393 cited
  • 2002A Multiple–Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions334 cited
  • 2000Performance Measurement in U.S. Counties: Capacity for Reform297 cited
  • 2008Factors Influencing the Use of Performance Data to Improve Municipal Services: Evidence from the North Carolina Benchmarking Project279 cited
  • 2007Citizen Participation: Models and Methods269 cited
  • 2008Managing Markets for Public Service: The Role of Mixed Public–Private Delivery of City Services263 cited
  • 2010Does Performance Measurement Improve Strategic Decision Making? Findings From a National Survey of Nonprofit Social Service Agencies243 cited
  • 2004Performance measurement and adoption of balanced scorecards

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226 cited
  • 2000Organizational Commitment Revisited in New Public Management: Motivation, Organizational Culture, Sector, and Managerial Level224 cited
  • 2007Managerial Effectiveness of Government Performance Measurement: Testing a Middle‐Range Model221 cited
  • 2005What Does 25 Years of Experience Tell Us About the State of Performance Measurement in Public Policy and Management212 cited
  • 2001Municipal Reinvention: Managerial Values and Diffusion among Municipalities198 cited
  • 2011Evidence-Based Practice and the Use of Information in State Agency Decision Making192 cited