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Relationships between Sales Management Control, Territory Design, Salesforce Performance and Sales Organization Effectiveness
16 references·16 citing·38 second hopsampled
Relationships between Sales Management Control, Territory Design, Salesforce Performance and Sales Organization Effectiveness (1999)Relationships between Sales Management Co…Sales Force Management (2021)Sales Force ManagementDimensions and Types of Supervisory Control: Effects on Salesperson Performance and Satisfaction (1996)Dimensions and Types of Super…The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes (1994)The Influence of the Market O…An Empirical Test of the Consequences of Behavior- and Outcome-Based Sales Control Systems (1994)An Empirical Test of the Cons…The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance (1993)The Impact of Organizational …Behavior-Based and Outcome-Based Salesforce Control Systems (1993)Behavior-Based and Outcome-Ba…The Changing Role of Marketing in the Corporation (1992)The Changing Role of Marketin…Adaptive Selling: Conceptualization, Measurement, and Nomological Validity (1990)Adaptive Selling: Conceptuali…Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems (1987)Perspectives on Behavior-Base…Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness (1986)Knowledge, Motivation, and Ad…The Determinants of Salesperson Performance: A Meta-Analysis (1985)The Determinants of Salespers…A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons (1984)A Role Stress Model of the Pe…Measuring the performance of industrial salespersons (1982)Measuring the performance of …Introduction to Structural Equation Models. (1976)Introduction to Structural Eq…Causal Models in the Social Sciences. (1976)Causal Models in the Social S…Essentials of Psychological Testing (1960)Essentials of Psychological T…Sales management control systems: review, synthesis, and directions for future exploration (2018)Sales management control syst…The influence of formal and informal sales controls on customer-directed selling behaviors and sales unit effectiveness (2014)The influence of formal and i…Sales Manager Behavior-Based Control and Salesperson Performance: The effects of Manager Control Competencies and Organizational Citizenship Behavior (2012)Sales Manager Behavior-Based …Determinants of B2B salespersons' performance and effectiveness: a review and synthesis of literature (2010)Determinants of B2B salespers…An empirical investigation into the impact of relationship selling and LMX on salespeople's behaviours and sales effectiveness (2009)An empirical investigation in…Sales management control level and competencies: Antecedents and consequences (2008)Sales management control leve…Export Market Expansion Strategies of Direct-Selling Small and Medium-Sized Firms: Implications for Export Sales Management Activities (2005)Export Market Expansion Strat…Antecedents and consequence of Korean and Japanese new product advantage (2005)Antecedents and consequence o…Examining the effectiveness of sales management control practices in developing countries (2004)Examining the effectiveness o…Sales Manager Behavior Control Strategy and its Consequences: The Impact of Manager Gender Differences (2003)Sales Manager Behavior Contro…Organisational and managerial drivers of effective export sales organisations (2003)Organisational and managerial…The effect of moderators on the salesperson behavior performance and salesperson outcome performance and sales organization effectiveness relationships (2002)The effect of moderators on t…Consequences of sales management control in field sales organizations: a cross-national perspective (2002)Consequences of sales managem…The Role of Satisfaction with Territory Design on the Motivation, Attitudes, and Work Outcomes of Salespeople (2001)The Role of Satisfaction with…Sales Manager Behavior Control Strategy and Its Consequences: The Impact of Gender Differences (2001)Sales Manager Behavior Contro…Examining Business Strategy, Sales Management, and Salesperson Antecedents of Sales Organization Effectiveness (2001)Examining Business Strategy, …A Paradigm for Developing Better Measures of Marketing Constructs (1979)The use of expert judges in scale development (2003)Drivers of sales performance: a contemporary meta-analysis. Have salespeople become knowledge brokers? (2010)Intrinsic Motivation and Self-Determination in Human Behavior (1985)The Economic Institutions of Capitalism (1987)Intrinsic Motivation and Self-Determination in Human Behavior (1988)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context (1997)Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees (2000)The Nature of the Firm (1937)Research in Organizational Behavior (1984)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)Developing relationships in business networks (1995)The Comparative Advantage Theory of Competition (1995)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)A Path Goal Theory of Leader Effectiveness (1971)Markets, Bureaucracies, and Clans (1980)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction (1996)To Empower or Not to Empower Your Sales Force? An Empirical Examination of the Influence of Leadership Empowerment Behavior on Customer Satisfaction and Performance. (2005)Generalized expectancies for internal versus external control of reinforcement. (1966)Role Conflict and Ambiguity in Complex Organizations (1970)Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women (1998)Performance Productivity and Quality of Frontline Employees in Service Organizations (2000)Locus of control at work: a meta‐analysis (2006)STRUCTURAL EQUATION MODELS WITH UNOBSERVABLE VARIABLES AND MEASUREMENT ERROR (1981)Hierarchically Nested Covariance Structure Models for Multitrait-Multimethod Data (1985)Social Structure, Household Strategies, and the Cumulative Causation of Migration (1990)Emotional Intelligence (1990)Guidelines, criteria, and rules of thumb for evaluating normed and standardized assessment instruments in psychology. (1994)Handbook of Positive Psychology (2001)Learning Orientation, Working Smart, and Effective Selling (1994)Transformational and Transactional Leadership and Salesperson Performance (2001)The Essential Guide to Effect Sizes (2010)Adaptability in the workplace: Development of a taxonomy of adaptive performance. (2000)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Interorganizational Governance in Marketing Channels (1994)
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References

  • 1960Essentials of Psychological Testing4,513 cited
  • 1992The Changing Role of Marketing in the Corporation2,773 cited
  • 1976Introduction to Structural Equation Models.1,232 cited
  • 1986Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness1,227 cited
  • 1987Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems1,197 cited
  • 1985The Determinants of Salesperson Performance: A Meta-Analysis1,187 cited
  • 1990Adaptive Selling: Conceptualization, Measurement, and Nomological Validity870 cited
  • 1994An Empirical Test of the Consequences of Behavior- and Outcome-Based Sales Control Systems731 cited
  • 1984A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons721 cited
  • 1982Measuring the performance of industrial salespersons646 cited
  • 1993Behavior-Based and Outcome-Based Salesforce Control Systems635 cited
  • 1993The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance551 cited
  • 1996Dimensions and Types of Supervisory Control: Effects on Salesperson Performance and Satisfaction527 cited
  • 1976Causal Models in the Social Sciences.472 cited
  • 1994The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes

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413 cited
  • 2021Sales Force Management396 cited
  • Cited by

    • 2001The Role of Satisfaction with Territory Design on the Motivation, Attitudes, and Work Outcomes of Salespeople126 cited
    • 2003Sales Manager Behavior Control Strategy and its Consequences: The Impact of Manager Gender Differences99 cited
    • 2002The effect of moderators on the salesperson behavior performance and salesperson outcome performance and sales organization effectiveness relationships94 cited
    • 2001Examining Business Strategy, Sales Management, and Salesperson Antecedents of Sales Organization Effectiveness93 cited
    • 2005Antecedents and consequence of Korean and Japanese new product advantage72 cited
    • 2008Sales management control level and competencies: Antecedents and consequences69 cited
    • 2018Sales management control systems: review, synthesis, and directions for future exploration68 cited
    • 2001Sales Manager Behavior Control Strategy and Its Consequences: The Impact of Gender Differences65 cited
    • 2014The influence of formal and informal sales controls on customer-directed selling behaviors and sales unit effectiveness62 cited
    • 2010Determinants of B2B salespersons' performance and effectiveness: a review and synthesis of literature62 cited
    • 2009An empirical investigation into the impact of relationship selling and LMX on salespeople's behaviours and sales effectiveness60 cited
    • 2003Organisational and managerial drivers of effective export sales organisations60 cited
    • 2004Examining the effectiveness of sales management control practices in developing countries58 cited
    • 2002Consequences of sales management control in field sales organizations: a cross-national perspective56 cited
    • 2012Sales Manager Behavior-Based Control and Salesperson Performance: The effects of Manager Control Competencies and Organizational Citizenship Behavior54 cited
    • 2005Export Market Expansion Strategies of Direct-Selling Small and Medium-Sized Firms: Implications for Export Sales Management Activities48 cited