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Empirical research in on-line trust: a review and critical assessment · Study

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ArticleEmpirical research in on-line trust: a review and critical assessment

Sonja Grabner‐Kräuter2003

Article2003

Empirical research in on-line trust: a review and critical assessment

Sonja Grabner‐Kräuter · Ewald A. Kaluscha

827 citations·0/0 files stored·International Journal of Human-Computer Studies

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Privacy, Security, and Data Protection

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 827 citations exist upstream.

References

1991The theory of planned behavior 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1985Economic Action and Social Structure: The Problem of Embeddedness 1994The Commitment-Trust Theory of Relationship Marketing 1995An Integrative Model Of Organizational Trust 1998Not So Different After All: A Cross-Discipline View Of Trust 1997An Examination of the Nature of Trust in Buyer-Seller Relationships 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships

Cited by

2010Online Social Networks: Why We Disclose 2007Exploring consumer adoption of mobile payments – A qualitative study 2008Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration 2007Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping 2010An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust 2007Initial trust and online buyer behaviour 2008The impact of online store environment cues on purchase intention 2014Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms1

Details

Year2003

Typearticle

Published2003-05-19

VenueInternational Journal of Human-Computer Studies

ISSN-L1071-5819

Languageen

Citations827

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

Identifiers

doi10.1016/s1071-5819(03)00043-0

openalex_workW2016603457

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