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User resistance determinants and the psychological contract in enterprise system implementations
16 references·16 citing·35 second hopsampled
User resistance determinants and the psychological contract in enterprise system implementations (2010)User resistance determinants and the psyc…Case study research: design and methods (2011)Case study research: design a…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…WHEN EMPLOYEES FEEL BETRAYED: A MODEL OF HOW PSYCHOLOGICAL CONTRACT VIOLATION DEVELOPS (1997)WHEN EMPLOYEES FEEL BETRAYED:…Trust and Breach of the Psychological Contract (1996)Trust and Breach of the Psych…Understanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements (1995)Psychological Contracts in Or…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Basics of Qualitative Research (1992)Basics of Qualitative ResearchPredicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior (1991)Predicting User Intentions: C…Basics of qualitative research (1990)Basics of qualitative researchPsychological and implied contracts in organizations (1989)Psychological and implied con…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Qualitative research and evaluation methods (1980)Qualitative research and eval…The Measurement of Observer Agreement for Categorical Data (1977)The Measurement of Observer A…Mitigating employee resistance and achieving well-being in digital transformation (2025)Mitigating employee resistanc…Exploring the impact of digital distrust on user resistance to e-health services among older adults: the moderating effect of anticipated regret (2024)Exploring the impact of digit…Confronting and alleviating AI resistance in the workplace: An integrative review and a process framework (2024)Confronting and alleviating A…Maneuvering through the stormy seas of digital transformation: the impact of empowering leadership on the AI readiness of enterprises (2021)Maneuvering through the storm…Understanding social resistance to determine the future of Internet of Things (IoT) services (2020)Understanding social resistan…Status quo bias and shoppers’ mobile website purchasing resistance (2020)Status quo bias and shoppers’…Examining the Effect of Overload on the MHealth Application Resistance Behavior of Elderly Users: An SOR Perspective (2020)Examining the Effect of Overl…Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption (2020)Consequences of mandated usag…User resistance in ERP implementations: A literature review (2017)User resistance in ERP implem…Work routines as an object of resistance during information systems implementations: theoretical foundation and empirical evidence (2016)Work routines as an object of…Why do employees resist knowledge management systems? An empirical study from the status quo bias and inertia perspectives (2016)Why do employees resist knowl…Technology-induced anxiety: Manifestations, cultural influences, and its effect on the adoption of sensor-based technology in German and Australian hospitals (2016)Technology-induced anxiety: M…Research on information systems failures and successes: Status update and future directions (2014)Research on information syste…Primary vendor capabilities in a mediated outsourcing model: Can IT service providers leverage crowdsourcing? (2014)Primary vendor capabilities i…Perspectives sur le phénomène de la transformation organisationnelle (2014)Perspectives sur le phénomène…Towards integrating acceptance and resistance research: evidence from a telecare case study (2012)Towards integrating acceptanc…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS. (1989)CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development (1993)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Knowledge Specialization, Organizational Coupling, and the Boundaries of the Firm: Why Do Firms Know More than They Make? (2001)Case Study Research (2004)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)A Coefficient of Agreement for Nominal Scales (1960)Guidelines, criteria, and rules of thumb for evaluating normed and standardized assessment instruments in psychology. (1994)Schedule for Affective Disorders and Schizophrenia for School-Age Children-Present and Lifetime Version (K-SADS-PL): Initial Reliability and Validity Data (1997)The feasibility of creating a checklist for the assessment of the methodological quality both of randomised and non-randomised studies of health care interventions. (1998)Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 statement (2015)RoB 2: a revised tool for assessing risk of bias in randomised trials (2019)How Many Interviews Are Enough? (2005)Three Approaches to Qualitative Content Analysis (2005)Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research (2013)From Intentions to Actions: A Theory of Planned Behavior (1985)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)A Purposeful Approach to the Constant Comparative Method in the Analysis of Qualitative Interviews (2002)An Introduction to Qualitative Research (2009)Theory Construction in Qualitative Research (2012)Strategies for Theorizing from Process Data (1999)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1977The Measurement of Observer Agreement for Categorical Data81,000 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1980Qualitative research and evaluation methods35,808 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 2011Case study research: design and methods21,763 cited
  • 1992Basics of Qualitative Research17,850 cited
  • 1990Basics of qualitative research11,107 cited
  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 1991Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior4,215 cited
  • 1989Psychological and implied contracts in organizations3,695 cited
  • 1995Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements3,451 cited
  • 1996Trust and Breach of the Psychological Contract3,027 cited

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  • 1997WHEN EMPLOYEES FEEL BETRAYED: A MODEL OF HOW PSYCHOLOGICAL CONTRACT VIOLATION DEVELOPS3,004 cited
  • Cited by

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    • 2016Technology-induced anxiety: Manifestations, cultural influences, and its effect on the adoption of sensor-based technology in German and Australian hospitals105 cited
    • 2012Towards integrating acceptance and resistance research: evidence from a telecare case study100 cited
    • 2016Work routines as an object of resistance during information systems implementations: theoretical foundation and empirical evidence97 cited
    • 2016Why do employees resist knowledge management systems? An empirical study from the status quo bias and inertia perspectives85 cited
    • 2014Perspectives sur le phénomène de la transformation organisationnelle84 cited
    • 2020Examining the Effect of Overload on the MHealth Application Resistance Behavior of Elderly Users: An SOR Perspective82 cited
    • 2025Mitigating employee resistance and achieving well-being in digital transformation55 cited
    • 2020Status quo bias and shoppers’ mobile website purchasing resistance51 cited
    • 2024Exploring the impact of digital distrust on user resistance to e-health services among older adults: the moderating effect of anticipated regret47 cited
    • 2017User resistance in ERP implementations: A literature review47 cited
    • 2020Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption46 cited
    • 2014Primary vendor capabilities in a mediated outsourcing model: Can IT service providers leverage crowdsourcing?44 cited
    • 2020Understanding social resistance to determine the future of Internet of Things (IoT) services42 cited