EMPLOYEE AFFECTIVE RESPONSES TO ORGANIZATIONAL STRESS: MODERATING EFFECTS OF JOB CHARACTERISTICS

Abstract

This research examines (a) the relative importance of each of three role variables—role conflict, ambiguity, and overload—as sources of stress and dissatisfaction among managerial‐level personnel, and (b) the moderating effects of job enrichment characteristics on the relationships between role stressors and intrinsic job satisfaction, involvement, and anxiety. Data were collected from a sample of 89 managerial personnel of a large, heavy‐equipment manufacturing company in the Midwest. Results show that role ambiguity has the strongest relationships with role responses in the predicted directions. Further, significant interactions are obtained between each of role ambiguity and role overload, but not role conflict, and job characteristics. The two role stressors tend to be more aversive for individuals on low‐enriched rather than high‐enriched jobs. Implications of the findings for work design and the management of stress are discussed.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 88 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.