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The Busy Period of an M/G/1 Queue with Customer Impatience

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References

1984Single-server queues with impatient customers219 cited
1957Queuing with Impatient Customers and Ordered Service197 cited
1981ON QUEUES WITH IMPATIENT CUSTOMERS.183 cited
1979Reneging Phenomena in Single Channel Queues121 cited
1983Inventory systems of perishable commodities86 cited
1967Queuing with balking and reneging in M|G|1 systems57 cited
2000Busy period analysis for M/G/1 and G/M/1 type queues with restricted accessibility49 cited
1995Rejection rules in theM/G/1 queue48 cited
1960Deterministic Customer Impatience in the Queueing System GI/M/146 cited
2008Approximations for the M/GI/N+GI type call center29 cited

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2011The M/G/1+G queue revisited20 cited

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