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Apologies and public relations crises at Chrysler, Toshiba, and Volvo · Study

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ArticleApologies and public relations crises at Chrysler, Toshiba, and Volvo

Keith Michael Hearit1994

Article1994

Apologies and public relations crises at Chrysler, Toshiba, and Volvo

Keith Michael Hearit

218 citations·0/0 files stored·Public Relations Review

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Public Relations and Crisis Communication Linguistics and Discourse Analysis Corporate Identity and Reputation

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 218 citations exist upstream.

References

1966Language as Symbolic Action 1988Constructing the political spectacle 1989Constructing the Political Spectacle.2023Language As Symbolic Action 1973The Philosophy of Literary Form 1944Ethics and Language 1973They spoke in defense of themselves: On the generic criticism of apologia 1991VICTIMS AND SHAREHOLDERS: THE DILEMMAS OF PRESENTING CORPORATE POLICY DURING A CRISIS.

Cited by

2014Organizational Perception Management 2008Crisis Management in a Complex World 2003Stormy weather: testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists 1997Liability Means Never being Able to Say You're Sorry 2000Actional Legitimation: No Crisis Necessary 2010Mindful Learning in Crisis Management 2005Crisis Management By Apology: Corporate Response to Allegations of Wrongdoing 1999The Tarnished Star

Details

Year1994

Typearticle

Published1994-06-01

VenuePublic Relations Review

ISSN-L0363-8111

Languageen

Citations218

Files0 public / 0

ShelfPublic Relations and Crisis Communication

Identifiers

doi10.1016/0363-8111(94)90053-1

openalex_workW2017699773

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