ERP architectural/operational alignment for order‐processing performance

Elliot Bendoly · F. Robert Jacobs

78 citations0/0 files storedInternational Journal of Operations & Production Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

ERP Systems Implementation and Impact Quality and Supply Management Corporate Governance and Management

Abstract

The selection of an appropriate enterprise resource planning (ERP) solution remains a complicated task. Since the fundamental role of an ERP solution is to support corporate operations, a key consideration is its alignment with the process requirements of the firm. This work is an investigation into the impact that this alignment has on perceived operational performance. Data are collected using a survey administered to representatives of the machine manufacturing industry. The findings suggest that the alignment of ERP solutions with operational needs is crucial to perceived ability to deliver orders on time and to general satisfaction with the ERP solution.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 78 citations exist upstream.

References

1987The Economic Institutions of Capitalism 1992Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology 1977Estimating Nonresponse Bias in Mail Surveys 1977Estimating Nonresponse Bias in Mail Surveys 2007Mail and internet surveys : the tailored design method 1978Organizational Strategy, Structure, and Process 2000What is strategy 1998Putting the enterprise into the enterprise system.

Cited by

2006Enterprise resource planning (ERP) systems and the manufacturing–marketing interface: an information-processing theory view 2008Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs 2012Enterprise Resource Planning systems: An assessment of applicability to Make-To-Order companies 2009What determines user satisfaction in ERP projects: benefits, barriers or risks?2011Towards the business–information technology alignment in cloud computing environment: anapproach based on collaboration points and agents

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.