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Value-added path of service-oriented manufacturing based on structural equation model: the case of electric car rental for instance
16 references·3 citing·45 second hop
Value-added path of service-oriented manufacturing based on structural equation model: the case of electric car rental for instance (2014)Value-added path of service-oriented manu…The International Journal of Production Research (2013)The International Journal of …Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities (2009)Virtual Customer Environments…The “I Designed It Myself” Effect in Mass Customization (2009)The “I Designed It Myself” Ef…An empirical study of employee loyalty, service quality and firm performance in the service industry (2009)An empirical study of employe…VEHICLE CHOICE BEHAVIOR AND THE DECLINING MARKET SHARE OF U.S. AUTOMAKERS* (2007)VEHICLE CHOICE BEHAVIOR AND T…Product service systems in the automobile industry: contribution to system innovation? (2006)Product service systems in th…The Delphi method as a research tool: an example, design considerations and applications (2004)The Delphi method as a resear…Service Quality and Perceived Value's Impact on Satisfaction, Intention and Usage of Short Message Service (SMS) (2004)Service Quality and Perceived…Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Customer perceived value, sat…An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry (2004)An Integrated Framework for S…Psychological Implications of Customer Participation in Co-Production (2003)Psychological Implications of…Clarifying the concept of product–service system (2002)Clarifying the concept of pro…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…Service Management and Marketing: A Customer Relationship Management Approach (2000)Service Management and Market…Does Customer Interaction Enhance New Product Success? (2000)Does Customer Interaction Enh…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions (2023)Delivery service for a servic…Business model selection for durable products based on price optimisation with a two-dimensional description of customers’ usage patterns (2023)Business model selection for …An empirical study of e-Service quality and its impact on achieving a value added (2019)An empirical study of e-Servi…An Experimental Application of the DELPHI Method to the Use of Experts (1963)the delphi method: techniques and applications (1975)Current validity of the Delphi method in social sciences (2005)Mail and internet surveys : the tailored design method (2007)Enhancing rigour in the Delphi technique research (2011)Key competencies in sustainability in higher education—toward an agreed-upon reference framework (2020)The Service Economy (1968)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Circular business models: A review (2020)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Impact of New Media on Customer Relationships (2010)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Prospect Theory: An Analysis of Decision under Risk (1979)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The Competitive Advantage of Nations (1991)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Generalized expectancies for internal versus external control of reinforcement. (1966)Motivation through the design of work: test of a theory (1976)The Behavioral Consequences of Service Quality (1996)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Co-production and customer loyalty in financial services (2007)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)The relationship marketing process: communication, interaction, dialogue, value (2004)Re-conceptualizing Information System Success: The IS-Impact Measurement Model (2008)Customer experience quality: an exploration in business and consumer contexts using repertory grid technique (2010)The IKEA effect: When labor leads to love (2011)The mass customization decade: An updated review of the literature (2012)Business Models and Technological Innovation (2013)Geographic information systems and science (2005)Geographic information systems and science (2011)Impacts of epidemic outbreaks on supply chains: mapping a research agenda amid the COVID-19 pandemic through a structured literature review (2020)
this work references cited by second hop

References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,635 cited
  • 2004The Delphi method as a research tool: an example, design considerations and applications4,764 cited
  • 2000Service Management and Marketing: A Customer Relationship Management Approach2,332 cited
  • 2002Clarifying the concept of product–service system2,168 cited
  • 2004Customer perceived value, satisfaction, and loyalty: The role of switching costs2,039 cited
  • 2003Psychological Implications of Customer Participation in Co-Production1,495 cited
  • 2013The International Journal of Production Research1,467 cited
  • 2009Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities907 cited
  • 2009The “I Designed It Myself” Effect in Mass Customization762 cited
  • 2000Does Customer Interaction Enhance New Product Success?726 cited
  • 2009An empirical study of employee loyalty, service quality and firm performance in the service industry480 cited
  • 2004An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry438 cited
  • 2007VEHICLE CHOICE BEHAVIOR AND THE DECLINING MARKET SHARE OF U.S. AUTOMAKERS*

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345 cited
  • 2004Service Quality and Perceived Value's Impact on Satisfaction, Intention and Usage of Short Message Service (SMS)285 cited
  • 2006Product service systems in the automobile industry: contribution to system innovation?253 cited
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    • 2019An empirical study of e-Service quality and its impact on achieving a value added27 cited
    • 2023Delivery service for a service-oriented manufacturing supply chain with procurement and delivery time decisions25 cited
    • 2023Business model selection for durable products based on price optimisation with a two-dimensional description of customers’ usage patterns18 cited