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A Conceptual Model and Study of Cross-Cultural Business Relationships · Study

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ArticleA Conceptual Model and Study of Cross-Cultural Business Relationships

Jerome D. Williams1998

Article1998

A Conceptual Model and Study of Cross-Cultural Business Relationships

Jerome D. Williams · Sang Lin Han · William J. Qualls

224 citations·0/0 files stored·Journal of Business Research

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Customer Service Quality and Loyalty Quality and Supply Management Global and Cross-Cultural Management

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References

1979A Paradigm for Developing Better Measures of Marketing Constructs 2011External Control of Organizations: Resource Dependence Perspective 1977Estimating Nonresponse Bias in Mail Surveys 1987Developing Buyer-Seller Relationships 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment 2018Culture's Consequences 1978The External Control of Organizations.1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective

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Year1998

Typearticle

Published1998-06-01

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations224

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/s0148-2963(97)00109-4

openalex_workW2017849448

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