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ArticleCustomer perceived value in the software business

Nina Helander2012

Article2012

Customer perceived value in the software business

Nina Helander · Pauliina Ulkuniemi

17 citations·0/0 files stored·The Journal of High Technology Management Research

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Customer Service Quality and Loyalty Service and Product Innovation Customer churn and segmentation

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References

1984Case Study Research: Design and Methods 2003User Acceptance of Information Technology: Toward A Unified View1 2019Diffusion of Innovations 1 2011Case study research: design and methods 1989Designing qualitative research 2012Recenzja książki. Robert K. yin, Case Study Research. Design and Methods (fourth Edition), thousand Oaks, CA: Sage Publications, 2009 1983The diffusion of innovations 1989MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS.

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Year2012

Typearticle

Published2012-01-01

VenueThe Journal of High Technology Management Research

ISSN-L1047-8310

Languageen

Citations17

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.hitech.2012.03.003

openalex_workW2017945750

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