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Total quality management in higher education
5 references·16 citing·38 second hop
Total quality management in higher education (1991)Total quality management in higher educat…Juran on leadership for quality : an executive handbook (1989)Juran on leadership for quali…Juran on planning for quality (1988)Juran on planning for qualityOut of the Crisis (1982)Out of the CrisisEconomic Control of Quality of Manufactured Product. (1932)Economic Control of Quality o…Economic control of quality of manufactured product (1932)Economic control of quality o…Total Quality Management in Higher Education: A Review (2014)Total Quality Management in H…Investigating relationships among quality dimensions in higher education (2012)Investigating relationships a…Testing the criticality of HR-TQM factors in the Malaysian higher education context (2010)Testing the criticality of HR…The Baldrige Education Criteria for Performance Excellence Framework (2006)The Baldrige Education Criter…Quality and assessment in context: a brief review (2006)Quality and assessment in con…Organizational Effectiveness of 2-Year Colleges: The Centrality of Cultural and Leadership Complexity (2003)Organizational Effectiveness …A study of the effect of perceived lecture quality on post‐lecture intentions (2003)A study of the effect of perc…A longitudinal assessment of college student engagement in good practices in undergraduate education (2001)A longitudinal assessment of …Quality and Internationalisation in Higher Education (1999)Quality and Internationalisat…Practice makes perfect and other myths about mental health services. (1999)Practice makes perfect and ot…A comparative study of quality practices in higher education institutions in the US and Malaysia (1999)A comparative study of qualit…ORGANIZATIONAL QUALITY: An Examination of the Malcolm Baldrige National Quality Framework (1998)ORGANIZATIONAL QUALITY: An Ex…Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education: Part II (1998)Benchmarking quality implemen…A comprehensive model for implementing total quality management in higher education (1997)A comprehensive model for imp…Quality improvement pursuits in American higher education (1996)Quality improvement pursuits …The quality of student life: Toward a coherent conceptualization (1994)The quality of student life: …Coefficient Alpha and the Internal Structure of Tests (1951)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)European Foundation for Quality Management Business Excellence Model (2010)An empirical study of the relationships within the categories of the EFQM model (2012)The relationship between soft and hard quality management practices, innovation and organizational performance in higher education (2020)Quality, productivity, and competitive position (1982)Relation between working alliance and outcome in psychotherapy: A meta-analysis. (1991)Cognitive change processes in a group cognitive behavior therapy of depression (2003)Doctoral Training in Clinical Psychology (2006)Examining Psychotherapy Processes in a Services Research Context. (2006)Quality Is Free: The Art of Making Quality Certain (1979)Images of Organization (1986)Key Performance Indicators vs Key Intangible Performance Among Academic Staff: A Case Study of a Public University in Malaysia (2012)Mapping the quality assurance of teaching and learning in higher education: the emergence of a specialty? (2016)A quality evaluation approach to disclosing third mission activities and intellectual capital in Italian universities (2017)Management Information Crisis (1961)DISTINGUISHING CONTROL FROM LEARNING IN TOTAL QUALITY MANAGEMENT: A CONTINGENCY PERSPECTIVE (1994)Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)An Analysis on the Relationship between Lecturers’ Competencies and Students’ Satisfaction (2013)Total quality management elements and results in higher education institutions (2017)Twenty years of research on total quality management in Higher Education: A systematic literature review (2019)Emerging Patterns of Social Demand and University Reform: Through a Glass Darkly (1995)University internationalisation: Its meanings, rationales and implications (2002)Internationalization or International Marketing? Two Frameworks for Understanding International Students' Choice of Canadian Universities (2008)Shifting Patterns of the Government’s Policies for the Internationalization of Korean Higher Education (2010)Defining Quality (1993)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Cultural Diversity and the Performance of Multinational Firms (1997)The Grammars of Trust: A Model and General Implications (1998)Mobile Games: Analyzing the Needs and Values of the Consumers (2010)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Procedures for Reacting to a Change in Distribution (1971)Statistical process control as a tool for research and healthcare improvement (2003)Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications (2014)Off-Line Quality Control, Parameter Design, and the Taguchi Method (1985)Customer Contributions to Quality: A Different View of the Customer-Oriented Firm (1996)
this work references cited by second hop

References

  • 1982Out of the Crisis7,278 cited
  • 1932Economic Control of Quality of Manufactured Product.3,069 cited
  • 1932Economic control of quality of manufactured product1,245 cited
  • 1988Juran on planning for quality1,198 cited
  • 1989Juran on leadership for quality : an executive handbook675 cited

Cited by

  • 1999Quality and Internationalisation in Higher Education217 cited
  • 2006The Baldrige Education Criteria for Performance Excellence Framework137 cited
  • 1999A comparative study of quality practices in higher education institutions in the US and Malaysia129 cited
  • 2006Quality and assessment in context: a brief review121 cited
  • 1999Practice makes perfect and other myths about mental health services.115 cited
  • 1998ORGANIZATIONAL QUALITY: An Examination of the Malcolm Baldrige National Quality Framework113 cited
  • 2003A study of the effect of perceived lecture quality on post‐lecture intentions104 cited
  • 2001A longitudinal assessment of college student engagement in good practices in undergraduate education98 cited
  • 2012Investigating relationships among quality dimensions in higher education82 cited
  • 1998Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education: Part II

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74 cited
  • 1997A comprehensive model for implementing total quality management in higher education69 cited
  • 2003Organizational Effectiveness of 2-Year Colleges: The Centrality of Cultural and Leadership Complexity67 cited
  • 1994The quality of student life: Toward a coherent conceptualization64 cited
  • 2014Total Quality Management in Higher Education: A Review55 cited
  • 2010Testing the criticality of HR-TQM factors in the Malaysian higher education context40 cited
  • 1996Quality improvement pursuits in American higher education40 cited