Challenges for hospitality and tourism operators: a North American perspective

S. Varghees Prabhu

15 citations0/0 files storedInternational Journal of Contemporary Hospitality Management

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Hospitality and Tourism Education Diverse Aspects of Tourism Research Business and Management Studies

Abstract

Identifies five main themes from the articles published in the Cornell Hotel and Restaurant Administration Quarterly during a five‐year review period from 1990‐1995. The theme areas (hospitality training and education, human resources and organizations, restaurant and food service operations, hotel operations and development and travel and tourism management) serve to identify some of the main challenges that hospitality and tourism operators are currently facing.

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References

1995Dineserv: A Tool for Measuring Service Quality in Restaurants 1995Motivating hotel employees Beyond the carrot and the stick 1991The Future of Hospitality Education 1995Motivating Hotel Employees 1993Producing global managers: The need for a new academic paradigm 1993Producing Global Managers 1990Graduate Education: The Next Frontier 1993Using Multimedia in Hospitality Training

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