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Using a knowledge management approach to support quality costing

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References

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1998SUCCESSFUL KNOWLEDGE MANAGEMENT PROJECTS2,840 cited
2001Knowledge management in organizations: examining the interaction between technologies, techniques, and people1,215 cited
2001Where did knowledge management come from?484 cited
1984Quality without tears434 cited
2000Enterprise resource planning: the emerging organizational value systems297 cited
2000Knowledge management as a competitive asset: a review250 cited
2002An enterprise‐wide knowledge management system infrastructure221 cited
1987Poor-Quality Cost152 cited
1990Examining the Barriers to Supplier Development63 cited
1998Quality Costing: An Examination of Knowledge, Attitudes, and Perceptions54 cited
1998A review of quality cost surveys50 cited

Cited by

2015Effect of ISO 9001 non-conformity process on cost of poor quality in capital-intensive sectors38 cited
2018Cost of quality measurement in food manufacturing companies: the Greek case33 cited
2015Hidden Costs of Quality: Measurement & Analysis14 cited

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