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Relationship development and marketing communication: an integrative model
16 references·16 citing·40 second hopsampled
Relationship development and marketing communication: an integrative model (2001)Relationship development and marketing co…The Discovery of Grounded Theory (2017)The Discovery of Grounded The…A Communication-Based Marketing Model for Managing Relationships (1998)A Communication-Based Marketi…The Social Construction of Reputation: Certification Contests, Legitimation, and the Survival of Organizations in the American Automobile Industry: 1895–1912 (1994)The Social Construction of Re…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Interorganizational Governance in Marketing Channels (1994)Interorganizational Governanc…Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Characteristics of partnershi…Ethnography Unbound: Power and Resistance in the Modern Metropolis. (1992)Ethnography Unbound: Power an…Basics of Qualitative Research (1992)Basics of Qualitative ResearchCommunication Strategies in Marketing Channels: A Theoretical Perspective (1990)Communication Strategies in M…Basics of qualitative research (1990)Basics of qualitative researchA Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Organizational Information Requirements, Media Richness and Structural Design (1986)Organizational Information Re…Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective (1983)Interorganizational Exchange …The Development of Buyer‐Seller Relationships in Industrial Markets (1980)The Development of Buyer‐Sell…The Sociological Imagination (1959)The Sociological ImaginationDeveloping the Integrated Marketing Communication (IMC) through Social Media (SM): The Modern Marketing Communication Approach (2022)Developing the Integrated Mar…Social presence and e-commerce B2B chat functions (2020)Social presence and e-commerc…The effect of different crisis communication channels (2019)The effect of different crisi…The effect of marketing communication on business relationship loyalty (2017)The effect of marketing commu…Communication, interactivity, and satisfaction in B2B relationships (2017)Communication, interactivity,…Retrospective: tracking the impact of communications effectiveness on client satisfaction, trust and loyalty in professional services (2016)Retrospective: tracking the i…Does relationship communication matter in B2C service relationships? (2016)Does relationship communicati…Digital channels diminish SME barriers: the case of the UK (2016)Digital channels diminish SME…The Effectiveness of Post-Disaster Recovery Marketing Messages—The Case of the 2009 Australian Bushfires (2012)The Effectiveness of Post-Dis…Exploiting knowledge across networks through reputation management (2009)Exploiting knowledge across n…Narrowing the skills gap for marketers of the future (2006)Narrowing the skills gap for …Emotions, trust and relationship development in business relationships: A conceptual model for buyer–seller dyads (2005)Emotions, trust and relations…Relationship marketing and brand involvement of professionals through web-enhanced brand communities: the case of Coloplast (2004)Relationship marketing and br…Relationship marketing and brand involvement of professionals through web-enhanced brand communities: The case of Coloplast (2004)Relationship marketing and br…Buyer‐seller relationships and information sources in an e‐commerce world (2004)Buyer‐seller relationships an…Relationship marketing: case studies of personal experiences of eating out (2003)Relationship marketing: case …The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Economic Institutions of Capitalism (1987)Dyadic Business Relationships within a Business Network Context (1994)The Structure of Commitment in Exchange (1995)An organizational theoretic review of green supply chain management literature (2010)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Framing of Decisions and the Psychology of Choice (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances (1998)Learning and protection of proprietary assets in strategic alliances: building relational capital (2000)The evolution of cooperation in strategic alliances: Initial conditions or learning processes? (2007)The social psychology of organizing (1969)A Garbage Can Model of Organizational Choice (1972)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)Users of the world, unite! The challenges and opportunities of Social Media (2009)External Control of Organizations: Resource Dependence Perspective (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Comparative fit indexes in structural models. (1990)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Qualitative Analysis for Social Scientists (1987)Grounded theory research: Procedures, canons, and evaluative criteria (1990)A Purposeful Approach to the Constant Comparative Method in the Analysis of Qualitative Interviews (2002)An Introduction to Qualitative Research (2009)Theory Construction in Qualitative Research (2012)Time, Human Agency, and Social Change: Perspectives on the Life Course (1994)Mediating the Message: Theories of Influences on Mass Media Content (1995)The Emergence and Development of Life Course Theory (2003)Strategies for Theorizing from Process Data (1999)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)
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References

  • 2017The Discovery of Grounded Theory25,772 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1992Basics of Qualitative Research17,850 cited
  • 1990Basics of qualitative research11,107 cited
  • 1986Organizational Information Requirements, Media Richness and Structural Design9,719 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1959The Sociological Imagination8,886 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
  • 1994Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques3,477 cited
  • 1994Interorganizational Governance in Marketing Channels2,210 cited
  • 1990Communication Strategies in Marketing Channels: A Theoretical Perspective1,486 cited
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  • 1980The Development of Buyer‐Seller Relationships in Industrial Markets1,300 cited
  • 1998A Communication-Based Marketing Model for Managing Relationships1,236 cited
  • 1992Ethnography Unbound: Power and Resistance in the Modern Metropolis.

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915 cited
  • 1983Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective789 cited
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    • 2012The Effectiveness of Post-Disaster Recovery Marketing Messages—The Case of the 2009 Australian Bushfires138 cited
    • 2017Communication, interactivity, and satisfaction in B2B relationships135 cited
    • 2022Developing the Integrated Marketing Communication (IMC) through Social Media (SM): The Modern Marketing Communication Approach127 cited
    • 2017The effect of marketing communication on business relationship loyalty90 cited
    • 2009Exploiting knowledge across networks through reputation management72 cited
    • 2016Digital channels diminish SME barriers: the case of the UK65 cited
    • 2020Social presence and e-commerce B2B chat functions63 cited
    • 2019The effect of different crisis communication channels62 cited
    • 2004Buyer‐seller relationships and information sources in an e‐commerce world62 cited
    • 2016Does relationship communication matter in B2C service relationships?55 cited
    • 2016Retrospective: tracking the impact of communications effectiveness on client satisfaction, trust and loyalty in professional services53 cited
    • 2003Relationship marketing: case studies of personal experiences of eating out47 cited
    • 2006Narrowing the skills gap for marketers of the future43 cited