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Decoding Customer–Firm Relationships: How Attachment Styles Help Explain Customers' Preferences for Closeness, Repurchase Intentions, and Changes in Relationship Breadth

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References

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2001

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Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics

2,256 cited

2001Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration2,080 cited

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