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Value creation by company‐consumer interaction
16 references·16 citing·33 second hopsampled
Value creation by company‐consumer interaction (1996)Value creation by company‐consumer intera…Mass customization: The new frontier in business competition (1999)Mass customization: The new f…Organizational Learning: A Theory of Action Perspective (1997)Organizational Learning: A Th…The One to One Future: Building Relationships One Customer at a Time (1995)The One to One Future: Buildi…The Embedded Firm - On the Socio-Economics of Industrial Networks (1995)The Embedded Firm - On the So…Marketing in a postmodern world (1995)Marketing in a postmodern wor…The Knowledge Link: How Firms Compete Through Strategic Alliances (1993)The Knowledge Link: How Firms…Reengineering the corporation: A manifesto for business revolution (1993)Reengineering the corporation…The machine that changed the world (1992)The machine that changed the …The Machine That Changed the World (1991)The Machine That Changed the …The fifth discipline, the art and practice of the learning organization (1991)The fifth discipline, the art…The Economics of Modern Manufacturing: Technology, Strategy, and Organization (1990)The Economics of Modern Manuf…Service management and marketing: managing the moments of truth in service competition (1990)Service management and market…Culture and Consumption (1990)Culture and ConsumptionNo business is an island: The network concept of business strategy (1989)No business is an island: The…Cooperative Strategies in International Business (1989)Cooperative Strategies in Int…A Theory of the Allocation of Time (1965)A Theory of the Allocation of…Triads in sustainable supply-chain perspective: why is a collaboration mechanism needed? (2021)Triads in sustainable supply-…Revisiting the ‘university image model’ for higher education institutions’ sustainability (2020)Revisiting the ‘university im…DART Scale Development: Diagnosing a Firm’s Readiness for Strategic Value Co-creation (2015)DART Scale Development: Diagn…Changes in the Producer-Consumer Relationship - Towards Digital Transformation (2015)Changes in the Producer-Consu…Value cocreation in service interactions (2014)Value cocreation in service i…Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions (2014)Barriers affecting organisati…Exploring social media adoption in small to medium-sized enterprises in Ireland (2013)Exploring social media adopti…Opportunism in Co-Production: Implications for Value Co-Creation (2010)Opportunism in Co-Production:…Marketing as promise management: regaining customer management for marketing (2009)Marketing as promise manageme…Customer Value Formation in Practice: A Practice-Theoretical Approach (2006)Customer Value Formation in P…Co-designing modes of cooperation at the customer interface: learning from exploratory research (2005)Co-designing modes of coopera…Competitive advantage, knowledge and relationship marketing: where, what and how? (2004)Competitive advantage, knowle…The Customer Centric Enterprise (2003)The Customer Centric Enterpri…Relationship marketing (2002)Relationship marketingFostering Cooperation on the Internet: Social Exchange Processes in Innovative Virtual Consumer Communities (2002)Fostering Cooperation on the …IT and the mass customization of services: the challenge of implementation (2000)IT and the mass customization…Manufacturer-supplier relationships in Japan and the concept of relation-specific skill (1989)Comparative Economic Organization: The Analysis of Discrete Structural Alternatives (1991)Increasing Returns, Path Dependence, and the Study of Politics (2000)Varieties of Capitalism (2001)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Business Relationship Learning and Commitment in the Internationalization Process (2003)Networks and Economic life (2003)Drivers of supply chain vulnerability: an integrated framework (2005)External Control of Organizations: Resource Dependence Perspective (2011)Why do firms differ, and how does it matter? (1991)Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance (2002)The Performance of Incumbent Firms in the Face of Radical Technological Innovation (2003)The Capabilities of Market-Driven Organizations (1994)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The female leadership advantage: An evaluation of the evidence (2003)The role of product architecture in the manufacturing firm (1995)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Technology Infusion in Service Encounters (2000)Human Capital, Effort, and the Sexual Division of Labor (1985)Beyond SES: A Resource Model of Political Participation (1995)''Bargaining'' and Gender Relations: Within and Beyond the Household (1997)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)The myopia of learning (1993)Role congruity theory of prejudice toward female leaders. (2002)Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)Understanding Relationship Marketing Outcomes (2002)PRODUCT DEVELOPMENT: PAST RESEARCH, PRESENT FINDINGS, AND FUTURE DIRECTIONS (1995)Dynamic capabilities and strategic management (1997)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1991The fifth discipline, the art and practice of the learning organization20,050 cited
  • 1997Organizational Learning: A Theory of Action Perspective11,107 cited
  • 1965A Theory of the Allocation of Time10,338 cited
  • 1993Reengineering the corporation: A manifesto for business revolution6,454 cited
  • 1992The machine that changed the world5,805 cited
  • 1991The Machine That Changed the World4,714 cited
  • 1990The Economics of Modern Manufacturing: Technology, Strategy, and Organization2,643 cited
  • 1999Mass customization: The new frontier in business competition2,322 cited
  • 1990Service management and marketing: managing the moments of truth in service competition1,899 cited
  • 1989No business is an island: The network concept of business strategy1,544 cited
  • 1989Cooperative Strategies in International Business1,483 cited
  • 1990Culture and Consumption1,058 cited
  • 1995The One to One Future: Building Relationships One Customer at a Time696 cited
  • 1995The Embedded Firm - On the Socio-Economics of Industrial Networks688 cited
  • 1993The Knowledge Link: How Firms Compete Through Strategic Alliances616 cited

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1995
Marketing in a postmodern world
573 cited

Cited by

  • 2009Marketing as promise management: regaining customer management for marketing231 cited
  • 2013Exploring social media adoption in small to medium-sized enterprises in Ireland220 cited
  • 2003The Customer Centric Enterprise193 cited
  • 2014Value cocreation in service interactions154 cited
  • 2002Relationship marketing143 cited
  • 2004Competitive advantage, knowledge and relationship marketing: where, what and how?143 cited
  • 2006Customer Value Formation in Practice: A Practice-Theoretical Approach142 cited
  • 2000IT and the mass customization of services: the challenge of implementation141 cited
  • 2014Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions139 cited
  • 2005Co-designing modes of cooperation at the customer interface: learning from exploratory research133 cited
  • 2020Revisiting the ‘university image model’ for higher education institutions’ sustainability120 cited
  • 2015DART Scale Development: Diagnosing a Firm’s Readiness for Strategic Value Co-creation117 cited
  • 2015Changes in the Producer-Consumer Relationship - Towards Digital Transformation115 cited
  • 2021Triads in sustainable supply-chain perspective: why is a collaboration mechanism needed?111 cited
  • 2010Opportunism in Co-Production: Implications for Value Co-Creation102 cited
  • 2002Fostering Cooperation on the Internet: Social Exchange Processes in Innovative Virtual Consumer Communities97 cited