Impact of Coaching and Mentoring in the Nigeria Liquefied Natural Gas Company Limited, Bonny

Abstract

The paper examined the impact of coaching and mentoring in the Nigeria liquefied natural gas company limited, bonny. The research question addressed the extent at which improved employees job performance/reduced employees turnover is influenced by the implementation of coaching and mentoring program in the Nigeria liquefied natural gas company limited, bonny. It views coaching and mentoring as learning relationships that improve employees’ job skills and develop their potentials for better performance. The core aspect of the study is the use of cross-sectional survey research design in generating the required primary data. The place of study is the bonny industrial area of the Nigeria liquefied natural gas company while the duration of study is between December 2013 and November 2014. A sample of 370(184 Direct staff, 150 Contract staff and 36 Seconded staff) respondents determined at 5% level of significance for sample error, using Yamane’s formula, was selected from a population of 4,895 employees using stratified random sampling method for the purpose of questionnaire administration. The results indicated that implementation of coaching and mentoring program in the Nigeria liquefied natural gas company limited bonny, to a large extent influenced improved employees’ performance(74.32% response rate) and reduced employees turnover(67.57% response rate).It therefore recommends among others: sustenance of the current coaching and mentoring program, regular appraisal of employees job skill requirements, continuous staff development, regular improvement of employees’ condition of service and sustenance of current team building efforts/ incentive scheme. Keywords: Coaching and mentoring, employees’ performance, employees’ turnover,organizational performance, NLNG bonny.

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