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Identifying mobility service needs for disabled air passengers · Study

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ArticleIdentifying mobility service needs for disabled air passengers

Yu‐Chun Chang2010

Article2010

Identifying mobility service needs for disabled air passengers

Yu‐Chun Chang · Ching‐Fu Chen

84 citations·0/0 files stored·Tourism Management

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Aviation Industry Analysis and Trends Diverse Aspects of Tourism Research Customer Service Quality and Loyalty

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References

2003Travel agents as facilitators or inhibitors of travel: perceptions of people with disabilities 2009The Flight Experiences of People with Disabilities: An Exploratory Study

Cited by

2018Re-conceptualizing barriers to travel by people with disabilities 2014Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel 2016Measuring airport service quality: A multidimensional approach 2012The voice of tourists with mobility disabilities: insights from online customer complaint websites 2016Customer perception of service quality: The role of Information and Communication Technologies (ICTs) at airport functional areas 2019Enabling people with impairments to use Airbnb 2022Passengers satisfaction with the technologies used in smart airports: An empirical study from a gender perspective 2024The ecosystem of disability inclusion in hospitality and tourism organisations: an integrative review and research agenda

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2018Re-conceptualizing barriers to travel by people with disabilitiesarticle · 2 shared references 2011Influences of travel constraints on the people with disabilities’ intention to travel: An application of Seligman’s helplessness theoryarticle · 2 shared references 2012The voice of tourists with mobility disabilities: insights from online customer complaint websitesarticle · 2 shared references 2017Shared tourism experience of individuals with disabilities and their caregiversarticle · 2 shared references 2021Experiences of tourists with intellectual disabilities: A phenomenological approacharticle · 2 shared references 2017Tourism destination choice sets for families with wheelchair-bound childrenarticle · 2 shared references

Details

Year2010

Typearticle

Published2010-12-19

VenueTourism Management

ISSN-L0261-5177

Languageen

Citations84

Files0 public / 0

ShelfAviation Industry Analysis and Trends

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doi10.1016/j.tourman.2010.11.001

openalex_workW2019686574

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