AN EXAMINATION OF THE COGNITIVE PROCESSES USED TO HANDLE EMPLOYEE JOB PROBLEMS.

Jerry C. Wofford

39 citations0/0 files storedAcademy of Management Journal

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Job Satisfaction and Organizational Behavior Employee Performance and Management Problem Solving Skills Development

Abstract

This study examined the cognitive processes involved in handling job problems in two business organizations. Two situational characteristics, discrepancy between a goal and performance and the freq...

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1975Judgment under Uncertainty: Heuristics and Biases 2013Experimental Design: Procedures for the Behavioral Sciences 1984Judgment Under Uncertainty: Heuristics and Biases.1972Organizational Structure, Environment and Performance: The Role of Strategic Choice 1982Control theory: A useful conceptual framework for personality-social, clinical, and health psychology.1988TIME AN TRANSITION IN WORK TEAMS: TOWARD A NEW MODEL OF GROUP DEVELOPMENT.1981Psychological status of the script concept.1988Chief executive scanning, environmental characteristics, and company performance: An empirical study

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2002Attributional Complexity: A Link Between Training, Job Complexity, Decision Latitude, Leader–Member Exchange, and Performance 2012The Work Intention Inventory: Initial Evidence of Construct Validity 2006Le script de service: fondements du concept et applications au marketing des services 2011A Cognitive Approach to Work Intention 2004A shared schema approach to understanding organizational culture change

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