Beneath the Surface: Uncovering the relationship between extraversion and organizational citizenship behavior through a facet approach

Abstract

To date, an empirical link between the broad factor extraversion and organizational citizenship behavior (OCB) has not been found. We propose that a facet conceptualization of extraversion including surgency, sociability and positive emotions predict an individual's level of citizenship behaviors in opposing ways, thus masking the predictive ability of a broad factor of extraversion. In study one, we establish the foundation for predictive differences by documenting differential relationships between the facets of extraversion and the type of organizational cultures potential job applicants are attracted to. In study two, analysis of peer rated OCB from 117 individuals working in various organizations supports the superior predictive ability of the facets over that of the broad factor.

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