SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Service quality assessment in liner shipping industry: an empirical study on Asian shipping case
16 references·4 citing·39 second hop
Service quality assessment in liner shipping industry: an empirical study on Asian shipping case (2015)Service quality assessment in liner shipp…Use of consistency index, expert prioritization and direct numerical inputs for generic fuzzy-AHP modeling: A process model for shipping asset management (2011)Use of consistency index, exp…Analyzing business competition by using fuzzy TOPSIS method: An example of Turkish domestic airline industry (2010)Analyzing business competitio…Evaluation of factors influencing knowledge sharing based on a fuzzy AHP approach (2008)Evaluation of factors influen…Using fuzzy MCDM to select partners of strategic alliances for liner shipping (2004)Using fuzzy MCDM to select pa…The leading edge in QFD: past, present and future (2003)The leading edge in QFD: past…The geometric consistency index: Approximated thresholds (2003)The geometric consistency ind…Extensions of the TOPSIS for group decision-making under fuzzy environment (2000)Extensions of the TOPSIS for …Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998)Competitive strategy : techni…Aggregating individual judgments and priorities with the analytic hierarchy process (1998)Aggregating individual judgme…What and how about quality function deployment (QFD) (1996)What and how about quality fu…Fuzzy sets (1996)Fuzzy setsApplications of the extent analysis method on fuzzy AHP (1996)Applications of the extent an…Group preference aggregation methods employed in AHP: An evaluation and an intrinsic process for deriving members' weightages (1994)Group preference aggregation …The House of Quality (1988)The House of QualityA fuzzy extension of Saaty's priority theory (1983)A fuzzy extension of Saaty's …A scaling method for priorities in hierarchical structures (1977)A scaling method for prioriti…Ascertaining the impact of e-service quality on e-loyalty for the e-commerce platform of liner shipping companies (2024)Ascertaining the impact of e-…SATISFACTION AND LOYALTY IN B2B RELATIONSHIPS IN THE FREIGHT FORWARDING INDUSTRY: ADDING PERCEIVED VALUE AND SERVICE QUALITY INTO EQUATION (2018)SATISFACTION AND LOYALTY IN B…Using beta regression to explore the relationship between service attributes and likelihood of customer retention for the container shipping industry (2017)Using beta regression to expl…A Multi-research-method approach to studying environmental sustainability in retail operations (2015)A Multi-research-method appro…Social Choice and Individual Values. (1951)Social Choice and Individual Values (1952)The Analytic Hierarchy Process (1985)A note on the use of the analytic hierarchy process for environmental impact assessment (2001)Consensus models for AHP group decision making under row geometric mean prioritization method (2010)Bayesian best-worst method: A probabilistic group decision making model (2019)Fuzzy Sets and Systems - Theory and Applications (1980)Handling multicriteria fuzzy decision-making problems based on vague set theory (1994)Multi‐criteria supplier selection using fuzzy AHP (2003)Global supplier development considering risk factors using fuzzy extended AHP-based approach (2005)On the Theory of Scales of Measurement (1946)Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (2000)Criteria in AHP: A Systematic Review of Literature (2015)Multi-tier sustainable global supplier selection using a fuzzy AHP-VIKOR based approach (2017)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Contemporary Developments in Mathematical Psychology (1976)How to make a decision: The analytic hierarchy process (1990)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)Best-worst multi-criteria decision-making method (2014)Fuzzy sets (1965)A fuzzy approach for supplier evaluation and selection in supply chain management (2005)Decision Making in a Fuzzy Environment (2007)A state-of the-art survey of TOPSIS applications (2012)Extension of TOPSIS to Multiple Criteria Decision Making with Pythagorean Fuzzy Sets (2014)A note on the analysis of subjective judgment matrices (1985)Fundamentals of Decision Making (2002)Analytic Hierarchy Process and Expert Choice: Benefits and limitations (2009)Consistency issues in the best worst method: Measurements and thresholds (2019)Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Total Quality Development (1998)Review, analysis and classification of the literature on QFD—Types of research, difficulties and benefits (2008)Supplier selection paradigm: An integrated hierarchical QFD methodology under multiple-criteria environment (2010)Handbook of Technology and Innovation Management (2021)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)A review of fuzzy AHP methods for decision-making with subjective judgements (2020)An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field (2010)Science mapping software tools: Review, analysis, and cooperative study among tools (2011)
this work references cited by second hop

References

  • 1996Fuzzy sets46,880 cited
  • 1977A scaling method for priorities in hierarchical structures10,389 cited
  • 1996Applications of the extent analysis method on fuzzy AHP4,869 cited
  • 2000Extensions of the TOPSIS for group decision-making under fuzzy environment3,854 cited
  • 1983A fuzzy extension of Saaty's priority theory3,046 cited
  • 1988The House of Quality2,266 cited
  • 1998Aggregating individual judgments and priorities with the analytic hierarchy process1,157 cited
  • 2003The geometric consistency index: Approximated thresholds611 cited
  • 1994Group preference aggregation methods employed in AHP: An evaluation and an intrinsic process for deriving members' weightages583 cited
  • 2003The leading edge in QFD: past, present and future505 cited
  • 1998Competitive strategy : techniques for analyzing industries and competitors : with a new introduction404 cited
  • 1996What and how about quality function deployment (QFD)271 cited
  • 2010Analyzing business competition by using fuzzy TOPSIS method: An example of Turkish domestic airline industry212 cited
  • 2004Using fuzzy MCDM to select partners of strategic alliances for liner shipping199 cited
  • 2011Use of consistency index, expert prioritization and direct numerical inputs for generic fuzzy-AHP modeling: A process model for shipping asset management

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

119 cited
  • 2008Evaluation of factors influencing knowledge sharing based on a fuzzy AHP approach115 cited
  • Cited by

    • 2015A Multi-research-method approach to studying environmental sustainability in retail operations68 cited
    • 2018SATISFACTION AND LOYALTY IN B2B RELATIONSHIPS IN THE FREIGHT FORWARDING INDUSTRY: ADDING PERCEIVED VALUE AND SERVICE QUALITY INTO EQUATION38 cited
    • 2017Using beta regression to explore the relationship between service attributes and likelihood of customer retention for the container shipping industry26 cited
    • 2024Ascertaining the impact of e-service quality on e-loyalty for the e-commerce platform of liner shipping companies21 cited