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The Diffusion of Online Banking

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591 cited

Cited by

2004Leading and coping with change78 cited
2008Online banking applications and community bank performance71 cited
2009Theoretical lenses and domain definitions in innovation research71 cited
2007Interaction channel choice in a multichannel environment, an empirical study68 cited
2019The Effect of Security and Ease of Use on reducing the problems/deficiencies of Electronic Banking Services34 cited
2005Critical factors affecting intermediary web site adoption: understanding how to extend e‐participation30 cited
2018Effect Of E-banking On Financial Performance Of Listed Commercial Banks In Kenya30 cited
2021Salesperson attributes that influence consumer perceptions of sales interactions29 cited
2015Process digitisation in retail banking: an empirical examination of process virtualization theory22 cited
2011An Empirical Model of Individual Mobile Banking Acceptance in China21 cited
2005Does Internet Banking Affect the Performance of Community Banks?20 cited
2015Customers' Intention to Use Digital Services in Retail Banking - An Information Processing Perspective18 cited
2014Multivariate analysis of determinants of Internet banking use in European Union countries16 cited
2012Acceptance towards the Use of Internet Banking Services of Cooperative Bank15 cited
2005Factors that influence the adoption of internet banking by South Africans in the eThekweni metropolitan region15 cited
2023Artificial Intelligent Applications in Enabled Banking Services: The Next Frontier of Customer Engagement in the Era of ChatGPT13 cited