References

• 1998Putting the Balanced Scorecard to Work2,180 cited
• 1999‘An assembly line in the head’: work and employee relations in the call centre808 cited
• 1999Britain At Work: As Depicted by the 1998 Workplace Employee Relations Survey464 cited
• 1990New perspectives on human resource management348 cited
• 1998Britain at Work335 cited
• 2002All Change at Work?320 cited
• 2002An integrative framework for understanding cross-national human resource management practices238 cited
• 1999Outsourcing and the employee perspective115 cited
• 1999The British National Minimum Wage86 cited
• 1998Divestment or investment? The contradictions of HRM in relation to older employees52 cited
• 1998Contesting Local Pay: The Decentralization of Collective Bargaining in the NHS35 cited
• 1998The role of outplacement in redundancy management27 cited
• 1999European Works Councils in British firms26 cited

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