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Trends in public relations roles: 1990–1995

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2014Developing internal crisis communication

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2000Public Relations Practitioner Role Enactment at the Senior Management Level Within U.K. Companies100 cited

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2008Competencies of senior communication practitioners in the UK: An initial study92 cited

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2005"Difference" in Public Relations Research: A Case for Introducing Critical Race Theory74 cited

2004Rediscovering what PR managers do: Rethinking the measurement of managerial behaviour in the public relations context72 cited

2007PR Bunnies Caught in the Agency Ghetto? Gender Stereotypes, Organizational Factors, and Women's Careers in PR Agencies71 cited

2004Practitioners’ web use and perceptions of their own roles and power: a qualitative study70 cited

2015Renewing the Commitments of Feminist Public Relations Theory From Velvet Ghetto to Social Justice70 cited

2014Who is responsible for what? Examining strategic roles in social media management59 cited

2009The Strategic Role of Public Relations Is Strategic Reflection: A South African Research Stream55 cited

2009The blogosphere and public relations52 cited

2001Public Relations: An Emerging Social Science Enters the New Millennium48 cited

2004Linking Ethnic Diversity & Two-Way Symmetry: Modeling Female African American Practitioners’ Roles46 cited