Article2001

WHEN JOB DISSATISFACTION LEADS TO CREATIVITY: ENCOURAGING THE EXPRESSION OF VOICE.

2,790 citations0/0 files storedAcademy of Management Journal

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Job Satisfaction and Organizational Behavior Employee Performance and Management Creativity in Education and Neuroscience

Abstract

This study focused on the conditions under which job dissatisfaction will lead to creativity as an expression of voice. We theorized that useful feedback from coworkers, coworker helping and support, and perceived organizational support for creativity would each interact with job dissatisfaction and continuance commitment (commitment motivated by necessity) to result in creativity. In a sample of 149 employees, as hypothesized, employees with high job dissatisfaction exhibited the highest creativity when continuance commitment was high and when (1) useful feedback from coworkers, or (2) coworker helping and support, or (3) perceived organizational support for creativity was high.

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References

1994DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE.1988Organizational Citizenship Behavior: The Good Soldier Syndrome.1993Toward a Theory of Organizational Creativity 1996EMPLOYEE CREATIVITY: PERSONAL AND CONTEXTUAL FACTORS AT WORK.1998HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY.1996Affective, Continuance, and Normative Commitment to the Organization: An Examination of Construct Validity

Cited by

2014Innovation and Creativity in Organizations 2010Linking Empowering Leadership and Employee Creativity: The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement 2004The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go from Here?2015Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory 2003Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs*2008A meta-analysis of 25 years of mood-creativity research: Hedonic tone, activation, or regulatory focus?2009Team-level predictors of innovation at work: A comprehensive meta-analysis spanning three decades of research.

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