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How to Measure Customer Satisfaction · Study

WorkHow to Measure Customer Satisfaction

Robert Shaw2000

OA

Workbronze2000

How to Measure Customer Satisfaction

34 citations·0/0 files stored·Interactive Marketing

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Customer Service Quality and Loyalty Digital Marketing and Social Media Customer churn and segmentation

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2023ENHANCING CUSTOMER LOYALTY THROUGH QUALITY OF SERVICE: EFFECTIVE STRATEGIES TO IMPROVE CUSTOMER SATISFACTION, EXPERIENCE, RELATIONSHIP, AND ENGAGEMENT 2021Occupant satisfaction with indoor environmental quality, sick building syndrome (SBS) symptoms and self-reported productivity before and after relocation into WELL-certified office buildings 2004Development of an Instrument to Measure Consumer Satisfaction in Vocational Rehabilitation 2009Antecedents of Repurchase Intention: Propositions Towards Using Marketing Strategy to Mitigate the Attrition of Online Students 2020A TAM-Based Model of Technological Factors Affecting Use of E-Tourism 2020Consumer Segmentation in Food Retailing in Croatia: A Latent Class Analysis

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Year2000

Typeother

Published2000-01-01

VenueInteractive Marketing

ISSN-L1463-5178

Languageen

Citations34

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1057/palgrave.im.4340046

openalex_workW2023326176

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