S
Zodix
Study
Academic Library
Search
Shelves
Open access
Sign in
Search or jump to…
⌘K
Robert Shaw · Study
Home
/
Author
Robert Shaw
8 works
· latest 2008
· 1 institutions
cluster: provisional
ORCID 0000-0003-0344-7476
Follow
Suggest an ORCID correction
h-index
7
i10
6
Citations
315
Works here
8
87
90
91
99
00
02
05
08
Most cited in this library
Internet-based Interviewing
2008 · 141 citations
Relationship Marketing: Exploring Relational Strategies in Marketing
2002 · 66 citations
Database marketing for competitive advantage
1987 · 35 citations
How to Measure Customer Satisfaction
2000 · 34 citations
Marketing Payback: Is Your Marketing Profitable?
2005 · 12 citations
Works
8 shown
Internet-based Interviewing
SAGE Publications Ltd eBooks
·
2008
·
4 authors
·
chapter
·
Open access
141
citations
Marketing Payback: Is Your Marketing Profitable?
·
2005
·
1 author
·
book
12
citations
Relationship Marketing: Exploring Relational Strategies in Marketing
Interactive Marketing
·
2002
·
1 author
·
other
·
Open access
66
citations
How to Measure Customer Satisfaction
Interactive Marketing
·
2000
·
1 author
·
other
·
Open access
34
citations
The New Marketing Era
Interactive Marketing
·
1999
·
1 author
·
other
·
Open access
6
citations
How the smart card is changing retailing
Long Range Planning
·
1991
·
1 author
9
citations
Database Marketing: Strategy and Implementation
·
1990
·
2 authors
·
book
12
citations
Database marketing for competitive advantage
Long Range Planning
·
1987
·
2 authors
35
citations