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Cited by

• 2010Future research directions in tourism marketing153 cited
• 2004Hospitality and tourism marketing: recent developments in research and future directions131 cited
• 2008The effects of interactional fairness on satisfaction and behavioral intentions: Mature versus non-mature customers102 cited
• 2011Generation Y Consumers90 cited
• 2010The role of involvement and variety‐seeking in eating out behaviors66 cited
• 2013QSR Choice: Key Restaurant Attributes and the Roles of Gender, Age and Dining Frequency66 cited
• 2012The visually impaired and consumption in restaurants62 cited
• 2012Senior Citizen Satisfaction with Restaurant Service Quality56 cited
• 2013A Review of Food Service Selection Factors Important to the Consumer43 cited
• 2017Assessing Quality of Food, Service and Customer Experience at a Restaurant: the Case of a Student-Run Restaurant in the USA43 cited
• 2006Senior citizens and their dining-out traits: Implications for restaurants42 cited
• 2014Mall shopping preferences and patronage of mature shoppers32 cited
• 2007Customer profile of the “carryout” segment for restaurants31 cited
• 2013Restaurant Customers’ Perceptions of Noise and Their Satisfaction and Loyalty Behaviors