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Web Perception and Young Consumers: An Empirical Investigation of Factors Influencing Perceptions of Online Companies
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Web Perception and Young Consumers: An Empirical Investigation of Factors Influencing Perceptions of Online Companies (2004)Web Perception and Young Consumers: An Em…The Impact of Perceived Channel Utilities, Shopping Orientations, and Demographics on the Consumer's Online Buying Behavior (2006)The Impact of Perceived Chann…Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange (2006)Browsers or Buyers in Cybersp…The effect of dynamic retail experiences on experiential perceptions of value: an internet and catalog comparison☆ ☆Charla Mathwick is Assistant Professor of Marketing at Portland State University. Naresh Malhotra is Regents’ Professor at Georgia Institute of Technology. Edward Rigdon is Associate Professor of Marketing at Georgia State University. This article is based on the first author’s doctoral dissertation at Georgia Institute of Technology. 1 1We want to thank three anonymous reviewers and the special issue editors for their many helpful suggestions. (2002)The effect of dynamic retail …Strategy and the Internet. (2001)Strategy and the Internet.Internet Marketing, Business Models, and Public Policy (2000)Internet Marketing, Business …Consumer Online Privacy: Legal and Ethical Issues (2000)Consumer Online Privacy: Lega…Trust and concern in consumers’ perceptions of marketing information management practices (1999)Trust and concern in consumer…The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…Electronic shopping (1998)Electronic shoppingInteractive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…‘Building Strong Brands’ (1996)‘Building Strong Brands’Building Strong Brands (1995)Building Strong BrandsRefinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Effects of Price, Brand, and …The Effects of Brand Positioning Strategies on Consumers' Brand and Category Perceptions: Some Insights from Schema Research (1989)The Effects of Brand Position…Why Do People Shop? 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(2000)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)The power of business models (2005)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)E-S-QUAL (2004)Building Brand Community (2002)The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits (2004)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)
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References

  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 1995Building Strong Brands4,432 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 2001Strategy and the Internet.3,761 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 1996‘Building Strong Brands’2,120 cited
  • 1998Electronic shopping621 cited
  • 2006The Impact of Perceived Channel Utilities, Shopping Orientations, and Demographics on the Consumer's Online Buying Behavior587 cited
  • 2006Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange508 cited
  • 2002The effect of dynamic retail experiences on experiential perceptions of value: an internet and catalog comparison☆ ☆Charla Mathwick is Assistant Professor of Marketing at Portland State University. Naresh Malhotra is Regents’ Professor at Georgia Institute of Technology. Edward Rigdon is Associate Professor of Marketing at Georgia State University. This article is based on the first author’s doctoral dissertation at Georgia Institute of Technology. 1 1We want to thank three anonymous reviewers and the special issue editors for their many helpful suggestions.500 cited
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Trust and concern in consumers’ perceptions of marketing information management practices
411 cited
  • 1989The Effects of Brand Positioning Strategies on Consumers' Brand and Category Perceptions: Some Insights from Schema Research391 cited
  • 2000Consumer Online Privacy: Legal and Ethical Issues381 cited
  • 2000Internet Marketing, Business Models, and Public Policy371 cited
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