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Total quality management and the need for organizational self-assessment: Some empirical evidence
7 references·4 citing·37 second hop
Total quality management and the need for organizational self-assessment: Some empirical evidence (1995)Total quality management and the need for…Building Total Quality: A guide for management (2012)Building Total Quality: A gui…Total quality management—the critical success factors (1993)Total quality management—the …Holistic total quality management must take account of political processes (1993)Holistic total quality manage…Diagnosing total quality management—part 2 (1993)Diagnosing total quality mana…Can total quality management make small firms competitive? (1993)Can total quality management …Building Total Quality (1993)Building Total QualityMaking quality work: Lessons from Europe's leading companies (1992)Making quality work: Lessons …Comparison of the 14 deadly diseases and the business excellence model (2002)Comparison of the 14 deadly d…TQM implementation: organisation practices and information infrastructures (1998)TQM implementation: organisat…Senior executives and the ISO 9000‐TQM transition (1997)Senior executives and the ISO…A review of total quality management in practice: understanding the fundamentals through examples of best practice applications ‐ Part II (1997)A review of total quality man…A Theory of Leadership Effectiveness (1969)MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)The rise and fall of strategic planning (1995)Areas of improvement in certified firms advancing towards TQM (2002)Human aspects in a quality management context and their effects on performance (2006)Out of the Crisis (1982)The Second Industrial Divide: Possibilities for Prosperity (1987)Exploring corporate strategy (1997)An evaluation of quality culture problems in UK companies (1998)Strategic total quality management (1998)Management practices and performance reporting in the Sri Lankan apparel sector (2007)The New Economics: For Industry, Government, Education (1996)Research Methods for Managers (2012)Quality-Control Handbook. (1952)An Instrument for Measuring the Critical Factors of Quality Management (1989)Internal marketing: a review and some interdisciplinary research challenges (1995)Relationships between the EFQM model criteria: a study in Spanish universities (2005)The relationships between soft-hard TQM factors and key business results (2013)The Knowledge-Creating Company (1995)Sensemaking in Organizations (1996)The Knowledge-Creating Company (1998)Organizations: New Concepts for New Forms (1986)Flexible Specialisation and the Re‐Emergence of Regional Economies (1994)Analysis of the implementation of ISO 9000 quality assurance systems (2000)Approaches to adopting quality in SMEs and the impact on quality management practices and performance (2006)Symbolic adoption of ISO 9000 in small and medium-sized enterprises: The role of internal contingencies (2013)Total quality control (1961)The Nature of Managerial Work (1974)Quality without tears (1984)Service improvement: lessons from the UK financial services sector (2011)Practice and implementation of self‐assessment (1998)Self-Assessment Methodology: The Route to Business Excellence (2003)The value of quality improvements (2008)Beyond TQM (1995)ISO 9000 series registration to total quality management: the transformation journey (1997)ISO 9000: What is its Impact on Performance? (2000)The implementation of a quality management system based on the Q tourist quality standard. The case of hotel sector (2009)
this work references cited by second hop

References

  • 1993Total quality management—the critical success factors220 cited
  • 1992Making quality work: Lessons from Europe's leading companies84 cited
  • 1993Building Total Quality77 cited
  • 1993Can total quality management make small firms competitive?60 cited
  • 2012Building Total Quality: A guide for management56 cited
  • 1993Holistic total quality management must take account of political processes52 cited
  • 1993Diagnosing total quality management—part 224 cited

Cited by

  • 2002Comparison of the 14 deadly diseases and the business excellence model38 cited
  • 1997Senior executives and the ISO 9000‐TQM transition19 cited
  • 1998TQM implementation: organisation practices and information infrastructures15 cited
  • 1997A review of total quality management in practice: understanding the fundamentals through examples of best practice applications ‐ Part II14 cited

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