SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
How financial markets reflect the benefits of self‐service technologies
16 references·4 citing·30 second hop
How financial markets reflect the benefits of self‐service technologies (2008)How financial markets reflect the benefit…Gaining and sustaining a competitive advantage (2012)Gaining and sustaining a comp…Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective (2005)Effect of Information Systems…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Technology Infusion in Service Encounters (2000)Technology Infusion in Servic…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Beyond Computation: Information Technology, Organizational Transformation and Business Performance (2000)Beyond Computation: Informati…A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)A Resource-Based Perspective …Information Technology Effects on Firm Performance as Measured by Tobin's q (1999)Information Technology Effect…Information technology as competitive advantage: the role of human, business, and technology resources (1997)Information technology as com…EVENT STUDIES IN MANAGEMENT RESEARCH: THEORETICAL AND EMPIRICAL ISSUES. (1997)EVENT STUDIES IN MANAGEMENT R…Event Studies in Economics and Finance (1997)Event Studies in Economics an…Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value1,2 (1996)Productivity, Business Profit…Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending (1996)Paradox Lost? Firm-Level Evid…Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis (1995)Information Technology and Su…Information Technologies and Business Value: An Analytic and Empirical Investigation (1995)Information Technologies and …Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Is it all about fun? Self-service technology acceptance in Germany (2024)Is it all about fun? Self-ser…Firm value in the airline industry: perspectives on the impact of sustainability and Covid-19 (2023)Firm value in the airline ind…Eine Methode zur Bestimmung der Self-Service-Eignung von Leistungen der Unternehmensberatung (2022)Eine Methode zur Bestimmung d…What Are Basic Human Needs? A Challenge to the Self-Determination Theory in the SST Context (2019)What Are Basic Human Needs? A…An Evolutionary Theory of Economic Change. (1983)Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1 (2003)Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value1 (2004)Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1 (2011)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)CAPITAL ASSET PRICES: A THEORY OF MARKET EQUILIBRIUM UNDER CONDITIONS OF RISK* (1964)The arbitrage theory of capital asset pricing (1976)Corporate financing and investment decisions when firms have information that investors do not have (1984)Stock Market Liberalization, Economic Reform, and Emerging Market Equity Prices (2000)Capital markets research in accounting (2001)Introductory Econometrics for Finance (2008)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Zero defections: quality comes to services. (1990)An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Satisfaction: a behavioral perspective on the consumer (2010)We’d better watch out (1987)The Skill Content of Recent Technological Change: An Empirical Exploration (2003)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Guanxi and organizational dynamics: organizational networking in Chinese firms (2001)Unraveling the resource‐based tangle (2003)Empirical research on the resource‐based view of the firm: an assessment and suggestions for future research (2006)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)The resource-based view of the firm: Ten years after 1991 (2001)
this work references cited by second hop

References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 2000A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation15,027 cited
  • 1997Event Studies in Economics and Finance4,623 cited
  • 2000Beyond Computation: Information Technology, Organizational Transformation and Business Performance3,326 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 1995Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis2,366 cited
  • 1996Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending2,114 cited
  • 1997Information technology as competitive advantage: the role of human, business, and technology resources2,087 cited
  • 2012Gaining and sustaining a competitive advantage2,015 cited
  • 1997EVENT STUDIES IN MANAGEMENT RESEARCH: THEORETICAL AND EMPIRICAL ISSUES.1,942 cited
  • 1996Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value1,21,628 cited
  • 2000Technology Infusion in Service Encounters1,551 cited
  • 2005Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,236 cited
  • 1999Information Technology Effects on Firm Performance as Measured by Tobin's q1,205 cited
  • 1995Information Technologies and Business Value: An Analytic and Empirical Investigation1,131 cited
  • Cited by

    • 2023Firm value in the airline industry: perspectives on the impact of sustainability and Covid-1917 cited
    • 2024Is it all about fun? Self-service technology acceptance in Germany11 cited
    • 2019What Are Basic Human Needs? A Challenge to the Self-Determination Theory in the SST Context11 cited
    • 2022Eine Methode zur Bestimmung der Self-Service-Eignung von Leistungen der Unternehmensberatung6 cited